Name: Francesca Upholstered Ottoman Bed Frame
Brand: The Dreams Workshop
SKU: 253-00158
Price: 599.00 GBP
Availability: InStock

Pros & Cons

Here we collect tests, guides and product reviews so that you can create a picture of what others think about the product. This analysis and review is based on my experience and a decade of industry insight.

The Francesca has a modern design that fits in with various home décor styles. The tall, padded headboard offers both aesthetic appeal and comfort.

Users praised the spacious internal storage which delivers more than enough space for spare blankets and other bedroom-related items.

Many customers commented on the bed's sturdy build and quality materials, which indicate longevity.

A few users mentioned that the manual lift requires a bit of strength to operate, especially when the bed has a heavier mattress on top.

This bed frame may be on the higher end of the price spectrum for some, which could be a potential downside for those on a budget.

Read why our sleep experts loved it ›

Why our sleep experts loved it

Today we’re doing a deep dive on the Francesca Upholstered Ottoman Bed Frame, a familiar face in the legacy Dreams lineup that makes a return to stock. Whether you are looking for a blend of style, comfort, and practicality in a bed frame, look no further than the Francesca Upholstered Ottoman Bed Frame. With this piece, you can infuse your bedroom with elegance and functionality, offering a fantastic sleeping and storage solution rolled into one. Here's what sets the Francesca apart.

Modern Design With Enduring Comfort

Right off the bat, you can't help but be taken in by the Francesca's contemporary and chic design. Its grand padded headboard is available in three different finishes consisting of two different greys and a natural looking colour. These colours not only add a layer of sophistication but also offer superior comfort when sitting up in bed.

The design of the Francesca is a tasteful update on the bestselling Francis bed frame. With streamlined styling and new colour options, it's sure to blend seamlessly with any home decor, adding a plush aesthetic to your bedroom. You’re in good company too, with this being one of the most popular bed frames to date and amassing an impressive 2500+ reviews at time of writing.

Storage Galore

But it's not just about looks - the Francesca Ottoman bed frame is a powerhouse of functionality thanks to its end-opening ottoman design which provides an impressive 23cm of internal storage depth, perfect for stowing away essentials like shoes, bags, and blankets. This bonus storage space has been a hit with buyers, turning cluttered rooms into tidy, organised spaces.

You can opt for the manual lift, featuring a handy support bar to keep the bed raised while accessing the ottoman, or upgrade to the electric lift. The latter provides the luxury of remote-controlled access, eliminating any heavy lifting and making your storage access a breeze and is the one I was able to personally trial in store. It works well enough but either option looks high quality and performs well.

Customer Feedback

Customers have been raving about the Francesca, with many highlighting its strong and sturdy build, ample storage space, and the convenience of the electric remote. Many have found the bed's height and the comfort of the tall headboard very satisfying. Parents, in particular, have praised the Francesca as a perfect fit for their teenagers' rooms, while others have appreciated its suitability for smaller bedrooms without compromising on storage.

Ultimately the Francesca Upholstered Ottoman Bed Frame from Dreams is a winning combination of style, comfort, and functionality. It offers ample storage without compromising on aesthetics, making it a fantastic addition to any bedroom. Whether you need extra storage space, a high and comfortable headboard, or just a touch of luxury with an electric lift, the Francesca seems to have it all covered.

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Photo submissions

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Price History

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Alternative products with similar specifications

We have handpicked some alternate options that should perform equally well that are worthy of consideration if you are interested in the Francesca Upholstered Ottoman Bed Frame.

Reviews

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4.84 - 2216 reviews

Miss Q

via Dreams

5

Fantastic service from start to assembly. I made a telephone order on December 27 as I needed everything: bed, mattress, pillows; Becky (Rebecca) went above and beyond with my order. Both knowledgable and relatable she understood my needs, offered up suggestions, gave in-depth information on insurance products and flagged up special offers. I was able to choose my delivery date and I received a confirmation email immediately. Reminder texts of time and date for delivery were also sent to me with a 2 hour time slot on the day plus a phone call when on their way to me. Delivery was excellent, respectful of property (no scuffs on the wall) and keeping mattress clean once unwrapped and brought up the stairs. Assembly was done in under 20 minutes and a demonstration of what to do and what not to do was given plus advice on caring for the mattress. In my opinion it was worth paying the money for assembly as I didnt want to do it, life is too short, so thank you very much Carl! The bed itself is fantastic. My daughter loves the combined height of bed and mattress - at 5 7 she can sit on the bed and her toes only just reach the floor. We bought the small double and the storage is excellent. To give you a rough idea you can fit 5 average sized shoe boxes across the width and 6 lengthwise. The storage is deep enough to stack 2 boxes on top of each other but watch the weight. Plenty of room for duvets, blankets and pillows. The bed itself sits on solid squat 3legs and the height of headboard ensures full support for your back when sitting up. I would buy this bed again and fully recommend it to anyone looking for style, storage and a good nights sleep.

Shannon.tal

via Dreams

5

First things first, I ordered the bed online in the easter sale for my first home. I did not yet have a date but wanted to save as much as possible. The next day after ordering i noticed the bed was 50 cheaper than when i ordered. I rang dreams customer services (this was straightforward and didnt take too long to get through) they advisor on the phone was pleasant and helpful - and they were more than happy to refund the difference and advised if the price was to reduce any further to ring again and have the price matched again. I was more than happy with this interaction. Without having a moving in date i did have to push the delivery back, my move in date then got moved forward so again i contacted Dreams -via live chat this time. Again very helpful and easily moved the delivery forward for me to suit my move in date. Then onto delivery. The delivery driver rang in advance to advise of the delivery time slot. Due to unavoidable issues the delivery was running slightly late. I didnt mind this at all because the driver kept me updated throughout. Once they arrived the delivery men were polite and more than obliging to deliver to my room of choice -they even asked if i wanted them to take their shoes off before going upstairs. The bed was easy to assemble, i did manage to do this on my own in about 1hr and half. May have been quicker with another person but was syraightforward enough and the instructions were clear. The ottoman storage is ample and the quality of the bed is brill. The bed is asthetically pleasing also. I am more than happy with my purchase and from start to finish would thoroughly recommend Dreams to anyone.

Customer Reviewer

via Dreams

3

So far we are happy with this bed. It seems fairly solid and is a good height, and it looks great in our room - just like the picture. When assembling the bed, I was a bit disappointed with the quality of some parts. The headboard had a small tear in it that was pretty obvious from the front, so my wife had to repair it herself to avoid us having to get a whole new bed sent out and wait even longer for another delivery (luckily she had the necessary skill). I couldn't believe they had let it leave the factory. When building the bed, I found the small spanner provided was too large for some of the parts that needed tightening and it kept slipping around the bolts and getting looser. I later realised that this was because the spanner was primarily provided to fit a slightly larger part that needed tightening later. Considering there were many of the smaller bolts and very few of the larger bolts, this was a bit strange. Seems like Dreams just hoped that the customer would somehow make it work, or use their own tools. A bit mean when we're talking about one extra very cheap temporary spanner here. All in all, at the price we paid for this bed, I was looking for quality slightly higher than this. I just hope it proves to be hardy enough to last for many years.

Liv123

via Dreams

5

We decided to downsize our bed frame, due to expecting our second baby and needing as much space and storage as possible. We have always loved having a superking, but the frame we previously had - Although beautiful - was very large. This ottoman bed enabled us to keep the size bed we wanted, whilst freeing up space and also adding extra storage! We are sleeping better than before (I think this is due to it being a little higher off the ground and offering a solid base for the mattress), the quality of the frame is lovely and the grey looks better in person than it does on the site which was another bonus! Although it is slightly time consuming putting it together, its very straight forward and worth it. Due to the fact Im pregnant I couldnt help my partner and he was able to complete the assembly in the time estimated. I would definitely recommend if you are a one man band putting this together that the extra charge for installation could be worth it, especially as the bed is heavy and very good quality so therefore if you have a weak back or something that could be affected, it will be a lot easier... to top it off, the Dreams staff delivering our bed were lovely and efficient, and adhered to the current social distancing policies very well.

Grant Thomson

via Dreams

5

I am happy with my new bed, it's a nice frame and looks fantastic and feels nice and sturdy so I am very happy with it. That said though I found the building of it a bit tough and the instructing lacking. For example on some of the step On the instructions it clearly states where the first set of screws go however it doesn't always clearly state where the other set goes - yes for the most part it is mirrored however in one instance this was not the case - so believe more detailed graphics might have been useful. I did think in the back of my head has the instructions been from the previous version of this bed which the updates from the screws and holes were slightly different. Also the manual wasnt explict about the timings of when some screws were to be tightened and when it needed to be loose then tightened later. Lastly I did wonder about the usefulness of the four small wooden legs along the spine under the- they barely touch the ground so really need extender legs to be useful. Over all it's a great bed and the build quality however I think the instructions manual needs updated.

Liam.A.S

via Dreams

5

This was one of my mums final wishes before she died from cancer. Whilst I didn't know which bed I wanted when she was still here, she kept telling me to get a new bed, but I always said no. After she died my dad then kept telling me until I finally caved. I was going to buy a frame myself, but the parents always insisted. The bed frame I had before was old and getting bad as I had if for years and I needed underbed storage desperately. I just thought I'd let you know why I got a new bed frame. On to the bed, it's very comfortable even with my old mattress still on; in fact my old mattress feels new again and I didn't know that was possible. The underbed storage facility is a game-changer for me as it allows me to store all the excess boxes I have. It's beautifully made and was simple to set up, but it took me double the time to do it as my aunty kept me talking! Haha. I got this bed for approx 279 I recall before it went back up to full price and I couldn't be more happier at the moment regarding bed choices. Would I recommend this bed? I absolutely would.

SkatH

via Dreams

5

I ordered this bed in the black leather, with assembly option for my 15 year old son...I ordered online on the website and the whole order process was quick, easy and straightforward and we got a delivery slot for the following week which was great! ...the delivery arrived on time and I received communication in the run up to delivery and on the day, which was a nice touch. The delivery/assembly men were extremely polite and efficient and it didnt take them long to assemble the bed at all, they were in and out in about half an hour!... They also gave my son a demonstration in how to operate the gas lift correctly, which he appreciated... I found the product and service we received to be outstanding and was a bit disappointed that I had already ordered my own bed from another company as I would have definitely ordered from Dreams again. I have recommended Dreams to many family and friends now as the service is unbeatable! .. my son is extremely pleased with his new bed, so much so that he never gets out of it!!

Oski_00

via Dreams

5

Excellent craftsmanship & good design. It was simple and easy set up myself with the odd help from my partner who was present the whole time. Very easy to follow instructions. The ottoman lifting system is great, though with our thick mattress you need some strength to lift it, I assume this is true for all lifting beds. Love the headboard, soft and comfy to rest head against if you have plenty of pillows for back support. Cought my shin a couple times as the frame protrudes the mattress, but quickly got used to its different shape compared to my old bed. It's slightly raised on 4 feet, leaving around 10cm gap to the floor below the storage compartment, ideal for slippers, thin storage like ironing boards or to mount led strips. The bed is quite tall, with our simba hybrid matures it's really tall, getting in and out of bed is so easy. The mattress ends up being flush with our ikea drawers bedside table. The bed does not squeak at all and feels rock solid. We have the super king, and absolutely love it!

Catastrophe142

via Dreams

5

We honestly could not recommend this bed enough. It wasn't the bed we were originally after, but we spoke to a lovely man called Sarfraz in the Horwich store, and he demonstrated a few different options to us, and we just fell in love with this one. My partner and I are struggling to get out of bed in the mornings because it's so darn comfy. We teamed it with the Franklin Spring Mattress which Sarfraz also recommended, and I'm so pleased we went for it. The base of the bed has plenty of storage, which we definitely needed... and now that I've tarted up the bed with decorational pillows, (much to my fellas displeasure as he says "Beds are for sleeping in...we don't need fancy cushions"), they get placed in nicely before we hop into bed, so they don't get ruined. PERFECT! I only recommend this bed to you if you perhaps don't have a job where you have to be up super early... because this will ruin you. You will not want to get up - ever! It is my most favourite place to be. Thank you Sarfraz!

SiRuss

via Dreams

5

We bought this along with a mattress, we asked for a delayed delivery to allow us to get part of the house including the guest bedroom decorated, Sue from Blackpool Dreams was so helpful. We delayed delivery a couple of months and then unfortunately Covid delayed our delivery further, thankfully it was only for the guest bedroom. We had assembly booked but again Covid wouldnt allow for this so received a refund quickly. Delivery driver rang the day before and on the day of delivery to confirm everything, which impressed us. He dropped it off contact free and we set to work, we had it assembled in a couple of hours, no harder than any flat pack. It looks fantastic in our white and grey room. Weve yet to finish the little touches to the room but feels so peaceful in there, so much so slept in there on the night it arrived. The ottoman storage is so handy and cant imagine buying a bed with wasted space under again. We only wish it was a little deeper to hide more stuff. Thank you Dreams!

Benny MB

via Dreams

5

Note: This is for the small double that includes the electronic lift. The bed looks great, and is of a nice quality. It was easy to assemble, too, with the pieces slotting into place. A few bolts were a little tough to line up and tighten, but nothing major. The base boards are thin and I'm a little wary about putting too much weight on them, but they're fine for clothing and light goods, or heavy items with a broad weight distribution. The most complicated part was the electronic lifting mechanism, but it was well worth the effort (and extra cost). It lifts high and smooth and gives decent access to the foot end, and just looks neat rising up on its own. The head end has a bit less access due to the lifting angle and the mechanism, but that's the same for any ottoman that lifts in this way. Most importantly, the base for the mattress is solid and firm, and should support the firmness of the mattress. No slats, a solid board. I'm very satisfied with the purchase.

Esra K.

via Dreams

5

After an extensive research, I believe I made a right choice. I always bought ottoman beds in the past, but first time on electric lifting. As we are all getting old, no need to be harsh on ourselves to pull up and down a heavy bed with the mattress. I trust the Dreams company for backing up their product for a long time, just in case if anything goes wrong (we will see as my one less than a month old). I only wished they also had USB sockets next to the switch button too. Dreams teams were very good on their service & delivery. There was a small damage inside of the bed but customer service reimbursed a small amount, I believe it was fair in the end. They also offered a part replacement but I considered the environment and choose to take money back option. The fabric is also good and the manufactured to good standards. It doesn't look cheap. I already recommended this bed to my friends. Thank you for bringing this option to the consumers.

Hungrymarco

via Dreams

4

Bought on black Friday, I went hunting for a need to accommodate my super king-size Simba mattress. I hunted around and fine sliced lots of options, most were a lot more expensive than this frame but didn't quite offer the package I was looking for; - Pedestal - super king-size - broad sturdy headrest - modern looking - good ratings - and most importantly, delivered before Christmas Dreams offered this bed frame at a good price. The delivery was no problem. I didn't pay for assembly, which I regret, hence 4 stars. It was tricky to assemble as the manual shows a double bed assembly... But it went up no problem and it is everything I wanted. My messages is awesome and the bed is solid making it the most comfortable bed frame, mattress combination I've ever had. Loads of space, king-size isn't big enough, this is a major lifestyle upgrade. The pedestal is like a huge chest, my wife loves it. I highly recommend this bed and Dreams!

Jess81199

via Dreams

5

So I got this bed a few week's ago and I have to say I'm very please with my purchase. It only took me around an hour to make the bed on my own, though I would say it's probably safer to have someone help with all the lifting and so on. The instructions are very easy to understand and I believe there is even a video just incase. It came in 4 separate boxes but it's easy to find all the items. Also if like me you have a small room it doesn't need alot of space for it to be built. Over the past few weeks it's been overall very sturdy and holds more or less all of my clothes. The part the mattress stays on is more like a board as opposed to planks so you don't have to worry about them breaking too. It's also easy to open and close the bed too. Overall, it did take 2 weeks to arrive as I also brought a mattress I would say it was definitely worth the wait.

Pineapple28

via Dreams

4

The storage in this frame is amazing. There's plenty of room for towels, bedding, winter coats etc. We struggle with storage so an ottoman frame was essential for us. The only downside is that it's so lightweight despite having plenty of items inside. I understand some people will be happy to be able to easily move the bed to clean behind it but we struggle to get on and off the bed without it slightly moving. We do have wooden flooring so on carpet the bed wouldn't move. It is a good quality frame but not the best on wooden floors. We've had the black leather and it looks amazing in our black and white themed bedroom. We brought the Hyde & Sleep orange mattress to go with this and together they are very high. Much higher than a standard bed so be careful getting in and out. The king-size mattress is comfortable for both our different body types.

Tasmim1611

via Dreams

5

I brought this bed recently for my sons new room. Firstly I have to say this is a really high quality bed and exactly what I was expecting from dreams. It was extremely easy to construct and took no long than the recommended time when I followed the instructions provided by dreams. The crafting of this bed is perfect, down to every little detail. The whole journey of finding a new perfect bed was made simple by the support/ advice of the dreams staff right down to the manufacturing and presentation of the bed. The mattress fits perfectly and the storage below has helped me hide away a lot of clutter from my sons room. The mechanics of the Ottoman frame and how it lifts is really smooth. I have recommended this bed to all my friends and family and I will definitely be back at dreams very soon. 10/10 great product!

newflatnewbed

via Dreams

5

Ill try not to sound too pleased with the bed but delighted with it... cant comment on its durability as only had it a couple weeks but its brilliant - easy to put together (by two people) and the storage underneath is ideal. Previously had a wooden bed and was looking for one similar but saw this on offer and glad I went for it. The headboard is soft to sit up in bed against and although you need to put a bit of effort in to access the storage it shows quality and robustness. The bottom is slightly raised off the ground on legs which gives an extra bit of under bed storage for things like bathroom scales and other thin items. Delivery was as expected, the packages were heavy but the deliverers took care of that. Liked it enough to get another one for the spare room!

Liseylou

via Dreams

5

We really are very pleased with our purchase of the Francis Grey Fabric Ottoman bed frame. The storage underneath could house a small family!! It was extremely easy to assemble and whilst I helped just a little, in the main my husband was able to put the frame together with ease. The size of the super king frame is perfect for our requirements and also fits wonderfully in our large bedroom. I love the style of this bed frame which gives our modern room the credit it deserves. Well done Dreams too for such fabulous service throughout our contactless delivery. The delivery men were great and gave us some very good tips on how to get the different packs upstairs and assembled. I will definitely use Dreams again and can highly recommend without hesitation!!

Helenmelon

via Dreams

5

We bought this bed a month ago after buying our first house and decorating. We need all the storage we can get! The bed was easy to assemble (two of you with a electric screwdriver/drill). Instructions were clear. We really like the fact that the bed is compact (no sides or end sticking out, flush with mattress). This meant that we could fit around the bed and our other furniture easily. The ottoman (manual) is very easy to use and the storage is absolutely fantastic! Your items are stored off the floor on solid platforms. This bed is quite high if you have restricted space where your headboard would go check the measurements. It feels very sturdy and of good quality. I would definitely buy this bed again for our other rooms. Please bring out in more colours!

Verified Reviewer

via Dreams

5

We wanted an ottoman bed to replace a bed with drawers. The drawers were difficult to access. We did a lot of research and chose this one after reading the many positive reviews and visiting the friendly and helpful York store. Excellent delivery in Covid safe manner - it was well packed in 4 packages. Clear instructions and excellent quality parts made putting it together reasonably easy. It is a quality bed with excellent storage on a firm base. Just a little note that might be useful- when I got the bed constructed I couldnt get the base down and thought there was a problem with the closing mechanism. It just needed much more pressure and once Id opened and closed it 4 or 5 times it worked fine. An excellent ottoman bed and highly recommended.

Chan

via Dreams

3

We bought this bed to accompany new carpets we were having laid. Delivery was great and on time and the assembly, whilst fiddly wasn't too difficult. The bed has loads of storage and is quite comfy. The main issue however was that the feet stained our brand new carpets. The stain for the wooden feet transferred within an hour whilst I was finalising the assembly and wouldn't come out. I complained to Dreams and they were somewhat responsive but never really apologised or took responsibility. The most they could offer in compensation was 150 for ruining my 1000 new carpets (bearing in mind, in the meantime the bed went on sale for 100 less than what we paid for it!!) Good bed, mediocre customer service, awful quality control.

grumpykoala98

via Dreams

5

I have had this bed for about 3 weeks now. It is the best bed I have ever had! I wish I'd upgraded sooner. I went for the electric ottoman option which is a great feature, and I'm delighted with the amount of space which is available underneath. All the clothes I had shoved into 4 drawers in my old bed takes up only a fraction of the overall space. The material is great quality and looks like it will be resilient too. The colour is just right and the whole bed looks modern and classic at the same time - it will never go out of fashion. I had great service from the staff in my local Dreams shop when I went to look at the bed in person, and it was delivered in less than a week. I would definitely buy from Dreams again.

MarkyMac

via Dreams

5

I bought this bed and the service has been excellent from start to finish. Order process was straight forward and once the payment was confirmed, I received emails advising the process for delivery with all the timescales. Prior to delivery I received another email with details of the time slot for my delivery and on the day of delivery another message confirming more or less the exact time. The delivery team arrived as advised and took all the packages to the room upstairs. The instructions in the packages were straight forward and easy to follow. Since having this bed I can honestly say that I have never slept this well. I tell everyone about the service and will definitely be purchasing in the future

Phil N9

via Dreams

5

I wanted a bed that had a strong mattress base, as I don' like slatted beds, which can easily break. This bed has a strong wooden base, both for the mattress and in the ottoman space underneath. It was more expensive than the slatted ottoman option, but it seems to be well made and feels like it will last a long time. There is good storage space underneath and the mattress rises sufficiently high to get decent access. It takes two people to put the bed together, and all the sections and fittings seemed to fit okay, however, if you are not much of a DIY person, you might need some help. There are a lot of bolts to tighten, and I would recommend using an Alan key with a ball end to make life easier.

Daisyjuke7

via Dreams

5

We really wanted an Ottoman bed for extra storage and would normally buy our furniture online. We had a look in the stores in the retail park even though we were sure we wouldnt find what we wanted there. We found the Francis and loved how it looked, and the price(!), but discounted it because you can see the handle at the end of the bed. We went away and looked elsewhere but couldnt find anything we liked better. So we came back for another look and decided it was definitely the one for us. The bottom sheet and duvet cover the handle anyway! The bed was easy to put together with 2 of us, and we absolutely love it! So much storage and it looks amazing! Great choice and definitely the right choice.

Abir A

via Dreams

3

Overall the bedframe I bought was worth the purchase and in terms of storage space it's perfect. However there's only one issue with it. If you are buying this bedframe and you already have a existing double mattress it may not be compatible with this bedframe. At the end of the bedframe is the handle for the storage and when you place a mattress on it, the end of the mattress is pushed up by the bed frame handle, making the mattress unusable. When buying this bed frame you MUST buy a suitable mattress along with it. I was not told about this issue and it lead to many frustrations. Other than that. The bed frame is good but thr mattress situation is frustration and a huge inconvenience.

Busywoman07

via Dreams

5

We bought a small double. The delivery men were friendly and helpful. Explained what was in each box and where the instructions were. (We did not use the assembly service as I'd recently put another ottoman together.) The instructions were very clear and the bed assembled really well. I used a power screwdriver rather than the allen key provided for speed. The spanner provided was a bit flimsy and did not seem to fit the nut so I used one from my tool kit. The base of the ottoman space is solid board which is better than the cloth some other ottomans have as it means it is off the floor. The lift mechanism is smooth and works well. The bed looks very smart (in black). Would recommend.

The Tubster

via Dreams

5

Purchased in the January sales. Sales staff very friendly and helpfull whilst covering all options regards dimensions. Delivery date and time slot via txt worked well with no issues. All packaged parts sited on top of stairs as had the self assembly option. Delivery drivers were very helpfull regarding any assembly issues (video tutorial on line) etc. Assembly instructions were comprehensive and following the steps of assembly was pretty straight forward if followed in a logical fashion. Finished product is excellent with the added addition of huge underbed storage space which freed up a lot of cupboard space as well! Overall very pleased with the product and would highly recommend!

ComfyLion

via Dreams

5

We went for the electric lift version of this product in the leather style finish. Our mattress weighs a ton, so we decided to leave the heavy lifting to the bed itself. It has a nice amount of storage underneath and we are currently using it to store all our clean bedding and summer clothes in vacuum bags, as well as a few other bits and pieces. In short, it's just great, although a little bit bulkier that it appears in the showroom, we were able to get it to fit nicely in our room with enough space to get around. All round solid construction, but we decided on taking out the extended warranty because the amount of cover it provided was great for the last little peace of mind.

Eman H

via Dreams

5

Got a Francis Upholstered (grey) super kind ottoman bed. I was pleasantly surprised that it's not that difficult to lift manually. The colour was a light shade and the fabric is soft. Dimensions were as described. The Dreams Team were extremely helpful and I loved their online booking system for organising the day of delivery. I am hopeless at DIY and paid for their service to make and remove my old bed. It was so simple and comprehensive and the team on the day were very efficient. If any defects were found, the team called Dreams themselves to start the replacement process, relieving my headache. I would 100% buy from Dreams again and recommend it to everyone. Thank you.

Mr DTS

via Dreams

4

A great bed, fantastic delivery and well packaged. Construction was simple, but a couple of the bolts included were very poor quality and were barely fit for purpose. The Allen key was up to the task, but the supplied spanner was like something out of a Christmas cracker - that went straight in the bin and fortunately I had a suitable alternative. The bed itself is good quality, solid when constructed, and provides a really good amount of storage. The pivoting mattress section works well, but be aware that it does take a certain degre of downward force to get it back into the flat position - maybe worth bearing in mind if that might be relevant for the buyer / bed owner

NChat

via Dreams

3

Bought this ottoman super king about a month ago. Looks great, good storage. However, our silent night super king mattress turned out to be 2 cm too small on all sides. The base of the bed is absolutely smooth, so nothing to hold mattress in place really, unless it fit perfectly then the handle of the pull up base would presumably hold it snug. Unfortunately that didnt happen to us, and on calling Dreams support we were told the small print on the mattress reads allow for +/- 2cm. So weve had to buy an anti slip mat to keep our mattress in place. More hassle than wed bargained for. Perhaps the bed designers needs to consider the +/- 2cm disclaimer on mattresses.

Shuli

via Dreams

5

Recently purchased this bed in a king size for my duaghter's bedroom. Lovely quality and gorgeous looking. Delivery was great and delivery team was as nicest and helpful as can be. We have paid for assembly and that was done fast and easy. We have ordered the bed with a solid slats which are all connected with a piece of quality fabric string. Sadly we needed an approval from the delivery man to cut out one part of the string as it wasn't a perfect fitting and couldn't be assembled and stretched through the entire bed perfectly (luckily this does not show as it is under the mattress) I have since purchased 2 more beds and looking forward to receiving those as well.

Charlie's choice

via Dreams

5

Really nice looking bedframe, classic and unfussy, just what I wanted. The lift action to access the underbed storage is one of the easiest I tried when I looked at bedframes. The metal handle to lift is much better than the fabric strap used on most bedframes and I'm surprised that it's not standard on all ottoman style beds. When I purchased in store I almost overlooked this bedframe as it was only in store as a single bed (not a double which I wanted), the finish on the headboard wasn't entirely as expected. The single bed size I had seen had no seams in the headboard and the double bed size has two (not that I dislike this feature) Really happy with my purchase

JameyLou

via Dreams

5

I wanted a divan bed with storage, but not fabric covered, so the choice was very limited. When I saw this in the show room I quite like it, but since getting it home I really love it. It has oodles of storage space and looks great. The only negative is its a little heavy to raise the ottoman, partly because we have the top end of the weight limit for the mattress. The online picture does not do it justice, but it looks fantastic and I feel like I am sleeping in a luxurious hotel in my beautiful new bed. Pro tip - pay for assembly if you are not good at building flat packs. Its a bit of a faff to put together and came in 3 separate huge boxes.

Lynn7

via Dreams

5

My husband and I moved house with a much smaller room. We were able to order a small double which fits in our bedroom so much better than the old bed we had. Having the storage underneath makes a difference as we dont have space for drawers to store bits. Even having the small double there is so much space in the ottoman part. I find its extremely handy as I can still slide bits under the bed. The base is certainly firmer than our old bed and we both find our mattress doesnt sink so were not waking up stiff in the mornings. The bed is also easy to lift up but were still having fun getting it back down again. I think over time it will be easier.

Mrs P Harris

via Dreams

5

I bought this bed because my son has one is very pleased with it. I was very pleased with the ease of ordering to delivery. Dreams contacted me when they were going to delivery. I was given a two hour time slot. I paid to have old mattress taken away (Dreams gave me a huge plastic bag to put my old mattress in) I also paid to have the bed built. I was so impressed with the delivery men that came. They were so professional and had the bed built in no time and the old mattress removed. Both delivery men wore a mask. I am extremely pleased with my new bed and mattress. It looks fabulous, lots of storage a bonus. I would recommend this bed and Dreams.

Jeff C

via Dreams

5

We have the bed frame delivered on last Friday and it comes with 4 large boxes with the total weight approx. 90kg. The heavy bed frame structure makes it feel robust and sturdy. The design is nice and By reason of the heavy material, it requires two people to assemble the bed (exactly like what it describes on its website and on the instruction). However, the instruction is extremely easy to follow and it took us within 2 hours to finish the assembly. We are amazed by the quality of the bed. it sits on the ground firmly and the joints move smoothly when you are opening up the storage space. We feel wise to have bought this bed.

Rdunc

via Dreams

5

After lots of reading and research I decided to go for this bed and so, so pleased I did. Took my daughter and i 2 hours to put it together with easy instructions to follow. The storage is great, huge, and I'm struggling to find things to store in the base! The lift action is easy to use and not to heavy (don't try and work it before the whole bed is assembled, as it won't work!) I would highly recommend the frame and an now considering one for the children! Delivery men brought it in and upstairs and were respectful of our home. Came in 4 packing boxes and were labelled appropriately. Dont look any further, just go for it.

Posiepink

via Dreams

5

Totally thrilled with my purchase from Dreams and the service I received. I bought this Ottoman bed for my daughters bedroom as storage was also important. I couldn't have made a better purchase. Access to storage is easy, plentiful and the best thing is no-one knows it's there! I chose to pay for assembly rather than struggle with this myself. That was probably one of the best decisions I have made. The guys who delivered it had it sorted in no time, put everything in place and took all their packaging with them. They were polite and very respectful of my home. Well done Dreams. I'm a repeat customer for sure.

racey123

via Dreams

5

Having recently moved into a new home with very little storage space for spare bedding, towels & clothes. The ottoman bed seemed the best solution. I'm so pleased we purchased this bed. We visited in store to see the beds first then ordered online. Delivery was around 3 weeks, which was longer than we hoped. Tip - count screws etc. before starting to build the bed as we were short of three screws, which weren't available in the DIY store. The spare screws plus extras were posted to us within a couple of days. The bed has a luxury hotel feel about it. It's a high bed, lifts well and the fabric is beautifully soft.

Dreaming Tom

via Dreams

4

Very happy with the bed frame. Good quality, looks good and the height is perfect - sense of luxury. Spacious storage too - only concern is reviews/advice about weight load. We have a lot in there, but no bowing or failure at the moment. Service from Dreams was brilliant too. Rarely do I comment to others about good service, but this time I did. Very personalised. My only reason for not giving 5* is that the assembly of the frame is quite difficult. I enjoy building flat pack, but got frustrated at one stage with this one. Take advantage of Dreams assembly service instead is my advice... It would be worth it!

Teds

via Dreams

5

I have been suffering with back issues for years that effected my sleep. I realized that I needed to make significant changes in my life if things were to improve. I spent time researching beds and mattresses and it became apparent that one company stood out for quality and standard of service. The level of service received and quality of the bed I now have from Dreams has more than exceeded my expectations and most importantly I now have a good nights sleep at last!. I would not hesitate to recommend the Dreams to anyone thinking of buying a new bed and have in fact already done so with my elderly parents.

AmyR

via Dreams

5

The bed frame was exactly as described, so really happy with it. The delivery and customer service was outstanding. The two men were very considerate of my home and insisted on covering their shoes when they walked in. They unpacked the bed in my chosen room and were more than happy to answer all my questions about the bed and explained exactly how it all works. They found the flat easily, despite it being a new converted flat and other company deliveries seemingly having real trouble! It was a really smooth process and am thankful for that so just wanted to take the time to write this to say thankyou!

Jo 1

via Dreams

5

This was easy to construct, it is very sturdy and lovely to look at. The underneath storage is big and everything is secure under there with it raised off the floor and no gaps from above for things to get dusty. My only issue is that it is very heavy to lift up, the bed we saw in store was a single bed and easy to lift, we have a super king and it is almost too heavy to lift and I worry about hurting my back when I do and the quality of the handle, it feels a little too flimsy for such a large bed. So think about this when purchasing the size and consider the electric lift instead of the manual.

bippo007

via Dreams

5

We got the ottoman bed in super kingsize (180cm x 200cm) and in the grey fabric and are very happy with it. It looks good and provides a lot of storage space underneath the bed. Especially the solid boards in the storage space are great as you can put even heavier things inside. The only issue we had was that the gas springs weren't strong enough to hold up the bed with our new mattress on (~60kg) but Dreams was very helpful and got the manufacturer to contact us about the matter. The manufacturer then issued stronger gas springs and everything is good now. Would definitely buy this bed again.

pollymc09

via Dreams

5

We bought the Francis ottoman bed a few weeks ago. It was the double bed and manual lift. I had been thing maybe the electric mode may suit as the bed is for my 9 year old child. Im so glad I bought the manual lift. It is easy to use with a great handle and its pretty light considering its lifting the mattress and bedding too. Inside there is stack of space and I couldnt believe how much fitted inside. Her bedroom is much tidier now as a result and its a really modern looking bed. The light grey material goes with loads of different decors and Im absolutely delighted with this purchase.

Norb

via Dreams

5

Easy to assemble, sturdy and has a lot of room inside. Did go for the manual as we didn't see the point of the electric one. Still in our prime and don't need support to open an ottoman bed. Did the assembly in less than 60 minutes and got to a result we enjoyed. The quality is really nice, the finishing is smooth, the materials are spot on. Had a double bed before we went for a super king size but this is really that size. No leftoevers anywhere. The backboard is quite thin but sturdy giving us back a bit of space with the previous deeper backboard. Overall I'm all happy with this purchase.

lxward

via Dreams

4

I had to recently upgrade my bed and had set my heart on an ottoman bed. I was so thrilled when my bed arrived and we had put it together. The storage is great, the price was amazing (purchased when the bed was on special offer) and it looks fantastic! The only recent I gave 4 stars instead of 5 was because after sleeping on the bed for just under 2 weeks I have noticed it has started to creak slightly. Also lifting up the bed to get to the underneath is not an easy thing to do especially if you have a heavy mattress. Overall, the good far outweigh the bad and I do love my new bed!

Kate_m

via Dreams

5

We bought this bed for our newly renovated bedroom a good 2months ago. Its never easy buying online, you never know what your gunna get, but this bed does not disappoint!! It is solidy build, and the underbed storage is massively helpful!! I like that the storage has actual solid boards in the bottom, so the storage space is actually really useful. There is also air holes in the top board which your mattress goes on so the stuff stored can breathe. Love the colour as well and the headboard. It took one of us 2 hours to put up single handedly. Worth the month. Really happy with it

SuzieWho

via Dreams

5

This bed is of very good quality and the headboard is very comfortable when sitting up. I also like the height of the bed, easy to get in and out of. The remote that operates the lift and lower for the ottoman section, is a great advantage, especially for anyone who has any disability . It was delivered exactly when stated, and for a small cost the bed was fitted together and put in place. I am more than satisfied with the service given and the product supplied. I would recommend this bed and Dreams to anyone wanting a good quality bed and reliable delivery.

Graham and Wendy

via Dreams

5

The second bed frame we have had delivered in the last few weeks but the same very high level of satisfaction (in fact we had the same fitter return so it was like meeting an old friend!). On time, positive attitude, warm and friendly. The fitter (sorry, I don't recall his name) took care over our carpets, our walls and our possessions. He was fast, efficient and informative, sharing tips with us about bed use and bed care. We have been really pleased with both experiences and Dreams will be our first stop when we need a bed in the future. Thank you, great service.

J & K

via Dreams

5

Perfect for our needs. Having the ability to use the electronics to raise the bed to firstly store then access bed linen is marvellous. With my husband and I both getting on in years, having this easy to operate lifting system is just fantastic and so much more user-friendly than our last divan base with 4 drawers that were never fully utilised. Very happy with our purchase and would highly recommend it to anyone looking for comfort, convenience and sophistication. It looks really lovely in our bedroom with a good quality fabric and a colour that blends in perfectly.

Zzzzzzzzz75

via Dreams

5

I brought my Francis grey fabric ottoman bed a few weeks ago, it looks great, suits my room, the storage is amazing, keeps everything away & tidy. I paid the extra to get it made, worth every single penny, the delivery men were polite & removed their shoes without being asked, were quick & efficient, put my matress back on the bed, I'd struggled to move it, so was grateful I didn't have to put it back, they showed me how to open & close the bed for optimum use, they also took away all the packaging!! I really can't fault the service & the bed I purchased!

Sandy3333

via Dreams

5

After going into Dreams a number of times and changing my mind over which bed and driving the sales man mad, of which nothing was too much trouble for the Leicester branch, they were absolutely lovely especially Nils, I decided on this bed always wanted to have an ottoman where I could store so much, was concerned I would not be able to lift it up but its a great bed and I can lift it ok and storage is fantastic. Colour of upholstery is perfect and very pleased. Delivery Men excellent worth paying to be assembled. Would deal again with Dreams Leicester.

Manicmart

via Dreams

5

Bought the bed a few weeks ago, it was delivered quickly about two weeks later. The delivery team were great, they took all the packages up to the bedroom. My wife and I assembled the bed in about an hour. The instructions were very clear and easy to follow. We are very pleased with the quality, the material is nice and the frame seems very rigid. One of the benefits of this bed is that it has a base, so it sits above the floor and the ottoman section is self contained. The lifting mechanism is weighted just right to enable easy opening and closing.

Samiiiii

via Dreams

3

The bed itself is nice. However I ordered a woven one and was given a suede one. But ofa problem organising delivery as the store said they would do it but hadn't so came later than it shoukd have. We opted for the bed to be made by the Dreams team. All went OK however the the bad eof the bed is misaligned and doesn't fit straight across the top and bottom. We did advise the person who built it but he said it should settle in a week, which it hasn't and I think was just a tactic to not deal with it. Shame as I think it would have been a good bed.

Heavy sleepers

via Dreams

5

Ordering was so easy. Dreams keep you informed the entire way through and are great communicators from the sales team down to the delivery team. Craig and the boys were in touch from the morning to keep me informed of the delivery and even brought it bed up to the room it was due to be built. Couldnt ask for more really. I feel compelled to leave this review because we bought from an online bed company just this year. It was cheap and fell apart rather quickly! This bed however is very very sturdy and has awesome storage! Keep it up guys

Louise1967

via Dreams

5

I bought this ottoman bed from Dreams Lincoln. the sales assistant was friendly and knowledgable and there was no sales pressure. I refer the relaxed shopping experience. I paid the extra to have the bed built for me upon arrival. The delivery was soon after buying the bed. The bed is lovely looking, modern yet classy. The ottoman opens easily, Ive got a bad back and even I can lift the bed easily! Ive had ottomans in the past that are so cumbersome to lift. Id certainly recommend this bed and the quick, efficient service at Dreams

Verified Reviewer

via Dreams

5

we were considering a small double bed to give us more space in our new home. We have moved from a 4 bed house to a 3 bed bungalow so clearly our king size beds had to go ! we took the plunge and ordered a small double from Dreams. When delivered it did take some time to assemble but that was to its credit as it is a really substantial & sturdy base. We went for a high spec mattress with a topper.. Result is a 1st class comfortable bed. Great sleep. Much more room for the 2 of us than we were expecting . Result 2 very happy customers.

JB88

via Dreams

4

Purchased this bedframe from Dreams after seeing it in store. Decided to assemble it myself - it was much easier than I had expected, with clear instructions. However there was one challenge in fixing the mattress base board to the side rails at the headend - very tight space to be able to fix in the screws (if this small aspect could be improved, I would recommend reviewing the design of this). Otherwise this product is a really solid, quality bed frame that you can put together smoothly (if you want to). Very happy with this purchase.

cba picking a name

via Dreams

3

This bed really looks the part and has storage which is great. Where it fails is due to the lack of slats. I never realised just how much difference they made to the comfort of a mattress and it really makes sleeping a less enjoyable experience, no matter how good your mattress may be. It's going to be a long time of disappointment given a bed is such a large purchase, I'm not looking to recycle it and change already after the time spent putting it together - it isn't completely dreadful and I sleep okay, I just know it could be better.

Becky1989

via Dreams

5

We were looking for a sturdy ottoman for our spare room, and found this one online. It arrived and is seriously sturdy, with an amazing amount of space underneath! The material feels nice and is a good neutral grey colour (and is not shiney material- something we were worried about!) As usual, service from dreams has been outstanding, including the delivery service where they took their shoes off before coming into the house and gave us a very accurate two hour window in which to expect them. Basically- no brainer, get this bed!

Kazz72

via Dreams

4

My dad as Alzheimers & his old bed was done. After a fall, it came apparent that he had limited space in the room, so thought wed down grade to a small double from a king size. It is just the right size with adequate storage underneath. The only down size is that the head board part being low will only go back so far due to the skirting board so he has slightly less room to get around at the bottom of the bed. But overall the bed frame & new mattress is really comfortable and my dad had been getting a good night sleep.

Tangerine257622

via Dreams

5

I bought this about 2 weeks ago and got it delivered in only 7 days! Assembly was fairly fast, taking only 90 minutes, with two of us. Instructions straight forward, however, once you are told to place the metal bars up, they will feel quite stiff and so we thought there was something wrong with it but once you put on the rest of the pieces and the mattress, it does become easier to put up and down. I got the small double which is very spacious for one person. One down side I would say, is that its quite pricey but its worth it.

easypeasy

via Dreams

4

The bed comes packed in four boxes so definitely should fit though any door in any household. When putting together apply common sense because manual says to put it together in a bit strange way, it took me around two hours to put it together on my own. The quality I would say is ok, both my wife and like it. Only time will tell how good this bed is. Took one star off because of the manual and overall value, the manual definitely could be put together better, and in terms of the bed for what it is I think its a bit expensive.

Silverman

via Dreams

5

We're not DIY specialists so was a little worried setting the bed up. Between the 2 of us, and an electric drill with the correct hex key (would've taken a whole day with the supplied key) , we had it set up in an hour and half. (I'm sure experts would've done it in less). Overall, really happy and relatively simple to set up. Great space to store under the bed. Probably would've gone electric version if we were in our 70s+. (It's a little heavy to lift once the mattress is on but nothing major) Thank you. Great bed!

Tonyp

via Dreams

5

Bought this bed for my daughter's bedroom, with a view to using the storage for towels, bedding etc. Arrived on time...the delivery guys were very polite and took their shoes off once inside. It took about an hour and a half from start to finish, to assemble the bed. It was a tad fiddly at times but not rocket science. Overall, we are delighted with the bed; it's sturdy and has lots of storage space. The whole experience with Dreams was excellent, everything went to plan and all staff were polite and helpful. All in all 5*

Nickyvdw

via Dreams

5

I bought 2 of these for my teenage daughters and they absolutely love them. The bed frames look fantastic and feel solid & robust. Good quality and have loads of storage space as well. Although a bit heavy, lifting the base to the storage area is easy enough. I paid to have these setup by Dreams and it was well worth the money - it took less than an hour for both - the guys were friendly & courteous. I would highly recommend this bed frame and am considering buying one myself when they time comes to replace my bed frame.

Svenfox81

via Dreams

4

Really pleased with this bed. We purchased the grey version and love the colour. If you choose to build it yourself itll take about an hour. We had a couple of issues. Firstly, having built the bed, it didn't lift perfectly until we loosened the bolts and squared up again. Secondly we had a piston (lifts bed) that had an end which was slightly twisted so wouldnt line up with bolt. However a screwdriver allowed us to leaver it into shape. Sounds dramatic but wasn't difficult to fix. Overall we love our bed. Thank you Dreams.

Kay 9

via Dreams

5

Great bed, better than expected. Lifts easy, unless youre frail or have disabilities you dont need the electric lift. Paid extra for assembly, done quickly with no fuss and all packing removed. Dreams even price matched themselves when I asked and refunded me 80. Wasnt sure about the black headboard on ordering but limited choice in fake leather and upholstery wasnt an option for where its used, but now up and used the black looks smart suits all decor. Pleased I didnt go for the cheaper types found elsewhere.

New Homeowner

via Dreams

5

I am a first time home-owner and this is the first bed I've ever purchased. I bought it online so was really nervous about the quality, but I need not have worried! The bed is more beautiful than the pictures suggest! I love the high headboard and the ottoman storage. Best of all, it's really sturdy and so obviously of a high quality. It was really easy to assemble ourselves which I was also a little worried about. If you're thinking of buying this bed, don't hesitate. The great reviews are completely justified.

MaryJane49

via Dreams

5

From the minute i walked in the door i was greeted with a smile and offered assistance.lovely friendly lady who was fantansic help. I cant remember the ladies name but she was German or from Germany. She knew her job i told the lady was i wanted she she showed me and my husband the beds .we even got a cuppa which was great as it was wet outside. The ordering service was easy and pleasent.even the bed delivery and assembly of the bed was perfect. I would highly recommend Dreams and i would use the service again.

Alex&Molly

via Dreams

4

I bought this bed about 3 weeks ago and its been great. It has a lovely finish to it, and the material is nice and soft. Building it was easy enough but there was a slight problem fitting the raising mechanism and I had to loosen some screws which werent specified to make it fit, but tightened them back up again after. Other than that the bed is great And there is loads of storage space and were really happy with our purchase, would have been 5 stars if not for the slight difficulty of putting it together.

Harrydeep91

via Dreams

5

I bought this as the new bed for my wife to be. I needed a bed with a high head board as she likes to read in bed. This didnt disappoint! When delivered, the lads said to take my time with the assembly as it can be tricky but I have to say it's the easiest bed I've put together. Great quality ottoman but it's quite stiff and heavy at first. Takes a bit of strength to close it for the first time but it will eventually ease off and is now very easy to use. Looks great, feels great and its absolutely solid!

SueEllen

via Dreams

5

Needed a new bed for shipping to the Caribbean. This bed was perfect with plenty of storage for storing stuff when the house is vacant. It says requires two people to put together in 1.5 hours but can easily be done by one person (if you have the time). Im a 66 year old female but with a lot of sweating (in the Caribbean) and swearing (so many screws and bit and bobs) I managed to put it together by myself although it did a a good part of the day. However, it was worth it cos I had a good nights sleep.

Riks

via Dreams

5

Delivery was simple and quick. Was simple to to put together but would recommend an electric screw driver. When we put the mattress base on, it didn't sit right when closed, but if you tweak the screws and tighten and loosen then a little then you can get the right fit. It is is sturdy, looks great, good quality and comfortable headboard. Initially when you open the ottoman for the first time its a little tough, but once you've opened it a few times then becomes much better. Very happy with the product.

Semima

via Dreams

4

Purchased a double for my guest (not very big) bedroom so a compact footprint was needed. Well finished, solid build and fantastic storage. Very pleased with the solid storage base missing on many cheaper models. Chose manual option and a breeze to lift. Only small issue was lifting handle position jutted into bottom of a standard sized double mattress. Recommend a mattress thats not too deep as results in quite a high position with a 25cm deep mattress. Saved money by purchasing when reduced in a sale.

Happymama

via Dreams

4

I bought this bed in a super king size with a manual ottoman for the master bedroom and it's perfect for a tall couple with enough room for the toddlers to snuggle up for some family time. It is one of the very few beds available with a solid base and storage and at sale price it is definitely good value for money. The storage space is good and helps keeps things neat and tidy. The ottoman lift was too tight in the beginning but did loosen up with use and I can now handle it without the hubby's help.

Leo76

via Dreams

5

I bought Francis Grey Fabric Ottoman Bed Frame in October for my bedroom and I am so happy to do that.The frame is high quality ,comfortable and save me a lot a space. On the same time I bought another brand bed frame for my son which is broken already. Now I bought Francis Grey Fabric Ottoman Bed Frame for him as well and he is so happy. I am giving 5 stars not only for for quality.I am giving 5 stars for price,comfort and design. I am so happy and reccomend it to a friend who ordered it as well

Ann R

via Dreams

5

We bought this about a month ago now and it's held up well. The black faux leather hides any small blemishes/scratches that it does get and whilst the manual ottoman lifting/lowering is a bit stiff if you're a bit shorter or weaker, you do get used to it. Has given us loads of storage space. :) We had the staff build it for us after reading a few of the reviews and they built it in just 12 minutes!! I'm fairly certain it would have taken us much longer so we're glad we chose that option.

BS01

via Dreams

5

I ordered due to great reviews, I am not disappointed, great price, lovely bed purchased the faux leather along with assembly, delivery service was outstanding kept updated about delivery, when team attended they put up in around 25 mins in addition they recommended ways to use the bed. The bed itself is stylish, great mechanism for the storage part, very happy with purchase. Lots of storage room, doesnt make any noise when getting on or off, higher then expected but not an issue at all

DanielH

via Dreams

4

Whilst the delivery of was delayed by 3 weeks, it has been great since, the instialtion was simple, easy and quick with no mess left behind. The bed has been great to sleep on with a notable difference in aches and pains reducing from the old mattress, the pillow keeps lovely and cold making it easier to sleep, and the best seems to retain heat meaning it's not cold to get into Overall I would recommend. Dimensions of the under space were a little off, but still a great amount of storage.

Di Di

via Dreams

5

I bought this bed a month ago for my 18 year old daughter as she was having a complete bedroom makeover. Its beautiful! It looks great in the room, very modern but that doesnt take away from the quality. Its very sturdy, I wasnt sure about having an electric Ottoman as I thought there would be too much to wrong but I have been proved wrong. The company must be very sure of it too as they offer a very reasonable very long term guarantee on it all so I am confident it was a brilliant buy.

middleagedmum

via Dreams

4

I went to the store to view another bedframe I had seen online, but decided I preferred this one. The fabric is soft to touch and I love the high headboard. The ottoman feature is great. I can fit so much storage inside and unlike other frames it has solid boards so heavier items can be stored. Also the bed is slightly raised which means when changing the bed sheet I can get my feet under the bed. Other frames are directly on the floor and you can stub your toes if you aren't concentrating!

Nick75

via Dreams

5

I ordered this bed because in most ottoman beds it's just a fabric netting inside the bed, but with this bed it is a solid piece of wood that let's you store heavier items underneath, I got the manual lifting system and it's so easy to pull up even when your bed is completely made up, I ordered the the service of having it made up for me, the men who did this were in and out within a hour, and both of them was so polite, I am really happy with my purchase and would definitely recommend.

Shergill

via Dreams

5

It's my 10th night sleeping in bed and absolutely love it. I bought super king size and there is significant difference in size compared to my old King size. Furthermore the bed feels sturdy eg when sitting up in bed the headboard doesn't move and the ottoman function works great. I have all my summer clothes in the storage below. Instructions are simple and although I did one step wrong and found out 5 Steps later it was due to me not reading properly. Overall really glad I bought it.

Sasha14

via Dreams

3

Bought this roughly 2 weeks ago, I love the fact that it is a leather headboard as it much easier to clean than fabric & the storage space underneath the bed is massive, perfect for all my shoes. My only concern is that the bed moves VERY easily, this is good when you want to clean but this can inconvenient when you just want the bed to stay in one place rather than sliding across the floor. This can be irritating as I have recently got new flooring installed & dont want any scratches

colly B

via Dreams

5

I bought this for my daughter and her and I both love it! It looks lovely in her room (and not too much like office furniture like some of the darker greys) and the storage for sore bedding under the is a lifesaver in her smallish room. Super happy I purchased it and also that I paid the extra to have it put together in my house as I sure wouldnt have been able to do it myself! This also helped as part arrived damaged but dreams came back 2 weeks later and replaced the damaged parts.

Sarah2892

via Dreams

5

Absolutely love this bed! Looks lovely and stylish in the grey fabric. Assembly was easy although took a little longer as I started to assemble on my own before I got in some help with the heavier parts. One tip is once assembled the instructions tell you to lower the ottoman bed down before placing the mattress on, this did not work for me and it seemed the pistons were stuck. Once I placed the mattress on the frame the bed lowered very easily. I would definitely recommend this bed!

Debbie 007

via Dreams

4

I bought this bed for a flat I rent out. The bed frame was a nice modern shape and neater as it had no footboard. The storage facility will be very useful in a small flat, and there is a lot of room in the enclosed storage area. I have not slept in the bed, but the solid frame did seem to make the mattress rather firm, and I would have preferred a sprung base unit. A few minor scrapes on bed frame that I noticed after the Dreams delivery men had finished the assembly and left.

LisaJ74

via Dreams

5

Ordered the bed, wasnt too long to wait for delivery and was kept up to date with dispatch. I was weary about ordering a bed without seeing it, but I couldnt have been happier, perfect size, superb quality and so much better than I expected. The manual access to under bed is great, storage room fab but its not that deep. Although a cabin sized suitcase will fit under it fine, to give you an idea. Headboard great. This bed looks good, very stylish and I would highly recommend.

Never

via Dreams

4

After ordering online I was unable to access my order, received no communication whatsoever from Dreams. Was unable to contact Dreams via website, customer service or even by telephoning the shops near me. The only reference to my order was on the postal bag for the divan collection. The bed arrived on the day I originally selected and was. Straightforward to put together. Due to the total lack of customer service I would never buy from Dreams again, it was far too stressful.

Real talk

via Dreams

4

Hi there, I love the bed, it is very sturdy and supportive, good size fits nicely in a small room. Smooth to touch making it wipe able this hygienic. The only nag is when you lift it and push back down it moves to the side so you need to make sure it's down slowly and lined up square with the base otherwise the metal from the frame can dig into the side and punchure the material on the bed as it's soft.. which has sadly happened to mine. Now I have a little rip in the side.

FlossyT

via Dreams

5

We bought this bed for our spare room, specifically for the storage space. It was easy to assemble, looks great and appears to be of solid build. The storage space of really helpful and so easy to get to, even with a heavy memory foam mattress on top. Only word of caution is the very strong smell after removing the packaging. The bed has been in place for almost 2 weeks and the smell is still evident - I wouldn't want to sleep on the bed until the smell has reduced.

Jacksson

via Dreams

4

We've had this bed just over three weeks and it has proved to be a good purchase. It's very comfortable and just the right height with my restricted mobility. Storage space is more than adequate and there is one minor change I would suggest - make the mattress base lifting handle retractable so it's easier to tuck the sheet under the mattress. There was slight damage to one part but this issue has been satisfactorily resolved. Very pleased with the bed and the service.

Lilac18

via Dreams

5

My new bed frame and mattress were installed two weeks ago after purchasing them two weeks before. The simple lines of the frame and headboard are enhanced by little block feet giving an overall air of elegant simplicity. I opted for the motorised Ottoman which glides effortlessly up and down with the touch of a button! So no risk of back strain; the bed does it all! And just like an oyster shell reveals its pearl once open, generous storage space is revealed.

Bil k

via Dreams

5

Very pleased with this purchase, especially the flat base. Beds with wooden slats I now avoid as they tend to fall out sooner rather than later from experience. Although I have only had this for less than a month its feels as though it will last. My only advice would be to use a heavy deep mattress to avoid the mattress from moving as the base does appear to be slippery. So far not a big issue but I can imagine it may slip more if the mattress used was a foam type

ErnieS

via Dreams

5

Delivered on time, took about an hour for two of us to assemble. Tools were included, these being a spanner and allan key. The finish is excellent, this bed has a proper floor inside the frame. Only issue I had was when securing the lifting handle, I overtightened the dome nut and broke the top off. Perhaps there should be a warning in the assembly instructions not to overtighten? Doesn't need to be much more than finger tight. All in all, an easy bed to assemble.

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Questions and Answers About The Francesca Upholstered Ottoman Bed Frame

Prospective customers had the following questions about the product

Netnet

If you buy an electric lifting bed and power fails can you get to storage as this bed isn't slatted?

Answer: The Francis electric would not be able to be pulled up manually as the electric pistons would resist this, you dont want to force this.One thing to try is to troubleshoot the bed. Try new batteries first and check the bed is plugged in at the mains. If the remote needs pairing then see instructions below.1. Turn off the bed at the mains2. Press and hold up on the remote3. Keep holding up, turn the bed back on at the mains. This should pair the remote again with the bed.If there is still an issue then it will need an engineer to take a look at the bed,

shaunh

Can you lift up the bed if the motor(s) fail?

Answer: The Francis electric would not be able to be pulled up manually as the electric pistons would resist this, you dont want to force this.One thing to try is to troubleshoot the bed. Try new batteries first and check the bed is plugged in at the mains. If the remote needs pairing then see instructions below.1. Turn off the bed at the mains2. Press and hold up on the remote3. Keep holding up, turn the bed back on at the mains. This should pair the remote again with the bed.If there is still an issue then it will need an engineer to take a look at the bed,

Dora 1923

Are you able to open the electric version manually if required?

Answer: The Francis electric would not be able to be pulled up manually as the electric pistons would resist this, you dont want to force this.One thing to try is to troubleshoot the bed. Try new batteries first and check the bed is plugged in at the mains. If the remote needs pairing then see instructions below.1. Turn off the bed at the mains2. Press and hold up on the remote3. Keep holding up, turn the bed back on at the mains. This should pair the remote again with the bed.If there is still an issue then it will need an engineer to take a look at the bed,

Migz

what i sthe maximum weight capacity of the bed?

Answer: All of the ottomans have been designed to make them easy to open and close, even when combined with the full weight of a mattress and bedding. To keep the pistons in proper working order, you'll find the recommended compatible mattress and bedding weight range for your ottoman bed frame below.Single: Min: 10kg/ Max: 25kgSmall Double: Min: 10kg/ Max: 35kgDouble: Min: 10kg/ Max: 40kgKing: Min: 15kg/ Max: 45kgSuper King: Min: 20kg/ Max: 50kgMany thanks

Jenn87fk

What are the dimensions of the super king? As 0x0x0 on website for all sizes.

Answer: Jenn87fkThe measurements for the Super King are as follows:Head End Height - 126cmFoot End Height - 37cmlength (from Foot End to Head End) - 220cmWidth (from right side panel to left) - 183cmYou can find these dimensions under the 'dimensions' tab on the product page and selecting 'super king' from the size options.Thank you for your question.Kind Regards,Robin

hakz94

Hi my mattress sizes 160cm (width) x 200cm (length) will this fit in the king size model of this bed?

Answer: Good Evening,The width of the Francis bed frame in King is 153cm, therefore unfortunately your current mattress may be slightly too big for this bedframe.If you would like to double check, you can use the 'find in store' feature on the website which will show you the stores near you that have the Francis bed frame on display.

Michelle1708

Will a USA king size mattress fit on this super king frame? Although the US king is slightly larger than a super king as I don't see any ridges for the mattress it should still fit with a small over hang?

Answer: The Francis Bed Frame in Super King is designed to accommodate a Super King Mattress that measures 180cm (W) x 200cm (L) - any mattress that is not this size will likely not fit. The dimensions of a USA King Mattress is 193cm (W) x 203cm (L), therefore it is unlikely that a mattress this size will fit this frame.

rb84

Is there a list of dimensions for the pieces before assembly as i have a tight corner and low roof to worry about. Thinking about the Super King Size.

Answer: These are the dimensions for the boxes the bed is delivered in:Package 1:Weight: 25.4 kgsMeasures: 16 x 24.5 x 205.5cmPackage 2:Weight: 40 kgsMeasures: 15 x 134.5 x 188cmPackage 3:Weight: 14.5 kgsMeasures: 185.5 x 6 x 29cmPackage 4:Weight: 61 kgsMeasures: 184.5 x 14 x 102.5cm

Tilly77

Whats the difference between foot end and floor to base dimensions? And does head end include feet?

Answer: Head end dimension does include the feet. The foot end dimension includes the platform, whereas the floor to base measures to the top of the side rail which the platform sits on top of. Please see image 2 within the image gallery which better displays the difference. Many thanks, Dreams

Shoma

What are the dimensions of this bed

Answer: ShomaThe dimensions for this bed and the variety of sizes can be found at the bottom of the product page.Click the second tab, titled 'dimensions', you can then select the bed frame size you are interested in and see if it is the correct size.Thank you for your question.Kind Regards,Robin

nnorma

What are the dimensions for the standard double bed frame? All dimensions on the web page currently appear as H0cm x W0cm x L0cm

Answer: Head End: 126cmLength: 210cmWidth: 138cmFoot End: 41cmFloor to top of side rail: 37cmThis is displayed on site. You may have restrictions on your browser preventing you from seeing this software. You can change this in your settings if you would like to.Thank you for your question.

Mizz H

Can you get in the ottoman if the motor or remote fails? Thanks.

Answer: I am sorry but unfortunately if the remote/electrics were to stop working you would not be able to operate the ottoman manually. We would advise if this were to happen that you contact the customer service team, and they should be able to resolve it for you.

Giota

This title says that it available for quick delivery, but in the actual delivery it says 10 weeks? Is it correct?

Answer: We look at an average lead time across all colours, sizes and postcode locations to determine if a bed qualifies for quick delivery. The lead time each customer will receive hence will vary depending on where they live and what size/colour options they choose.

ddfd

what is the length of the top board on a 5ft bed please? If you click the dimensions tab of the francis and then choose different bed widths the length of the bed changes and none of them match a standard matress.

Answer: Please be assured that the measurements you are looking at are correct. The bed frame will always be larger than the mattress as the mattress sits on the inside dimensions and you are looking at the external dimensions of the frame. We hope this helps you.Thank you for your question.

Nikkipost

Considering purchasing the electric lift, however if this stops working how easy will it be to fix/get replacement parts in the future?

Answer: All of the beds come with a 1 year guarantee so if there were any issues in the first year, Dreams would be able to fix your bed.We also have an 8 year service plan available called Bedcover which would cover your bed against any faults that arise.

Tim7788

I have recently bought the Francis bed supersize addition. I believe I have enough room in our bedroom for this but I have this horrible fear it may not fit up our stairs?? Could you confirm how the bed is delivered prior to being assembled?

Answer: A Super King Francis will be delivered in 4 boxes, the dimensions of these are below:Box 1 - 123cm (H) x 188cm (L) x 13.5cm (W)Box 2 - 33cm (H) x 186cm (L) x 14cm (W)Box 3 - 24cm (H) x 196cm (L) x 16cm (W)Box 4 - 102cm (H) x 185cm (L) 14cm (W)

SJKKL

We were hoping to purchase this bed in Super King Size but wanted to make sure if our Sleepeezee 'Travelodge Dreamer Mattress' (King Size) fit this frame. Would be grateful for your advice. Thank you

Answer: If your mattress is a king size, you will need to purchase this bed frame also in a king size. If you purchase this bed frame in a super king size, this will be too big for your mattress and there will be gaps which may impact the comfort of the bed.

Maj12

Firstly is the bed mechanism quite easy to operate manually? is the fabric soft or hard to the touch? Is the fabric wipeable?

Answer: The mechanism is very easy to use, it in fact takes all the pressure out the lift and lowering of the frame. The fabric is soft touch however it is pulled taut making it feel a little firmer. Lastly, all fabrics are to be wiped with caution. Thank you for your question.

Jeff325

is the storage compartment upholstered at all? Also on the manual version is the lifting hydraulically assisted, and is there a handle to help pull it down? Finally is the metal bar bit holding the mattress in place always visible at the end of the bed?

Answer: The storage compartment is made from upholstered wooden under boards. The manual version of this bed is assisted and the handle is seen at the end of the bed frame. The metal bar will not be visible until you lift the frame up for storage.Many thanks for the question.

Rose62

Can you make me a shorter headboard? What is the total height of the from the floor to the base where the mattress sits? What is the height of the headboard from the floor? How much is the assembling service for electrical lift?

Answer: Unfortunately the headboard cannot be made shorter. The total height from the floor to the mattress base is 40.5cm. The total height from the floor o the top of the headboards is 127cm.The assembly cost for this bedframe is 60.00.

Picture

What is the bed frame made of? I saw there were some comments that the bed frame is smelly. Is the smell hazardous to health, like come from Formaldehyde? I will buy for my young children and want to make sure that the bed frame is totally safe to health

Answer: The materials used are Plywood, MDF, Solid wood, Foam, Non-woven fabric and Fabric. All manufacturing and materials comply to UK regulations and R.E.A.C.H. (Registration, Evaluation, Authorisation and Restriction of Chemicals). Thanks, Dreams

Jsutton

Whats the recommended mattress thickness??

Answer: This bed frame has been designed to accommodate a variety of different mattresses, therefore there is no recommended mattress depth. We would advise choosing a mattress based on the preference in comfort/support required.

romanre

Dimensions on the website are showing 0 0. Even if I choose the correct size. What are the dimension for King Size bed please?

Answer: It may not be showing if you have certain settings on your browser that are blocking this.However, please find the dimensions below:Head End: 126cmLength: 220cmWidth: 153cmFoot End: 37cmFloor to top of side rail: 37cmThank you.

JulieLawrence

The dimensions sheet says the standard double is 210cm long, which won't fit in our room. I think as standard double size is usually 190cm long this may be a mistake on the factsheet - could you confirm the correct length of the standard double?

Answer: You are correct in saying a double mattress is only 190cm in length, however you will never have a frame the same size as the mattress. A frame will always be bigger as the mattress sits on the inside.Thank you for your question.

kattaaay

Hi, what is the mattress size length from the end of the bed to where the start of the headboard meets the bed? I know that is measures 210CM for small double but will it fit a 190CM Small double mattress for instance?

Answer: The length of the small double measures 210cm and hence a mattress that is 190cm in length will fit in this space. There will, however, be a significant gap between the mattress and the head end of the bed frame.

Dreamer2019

What is depth of the headboard? Can the feet be detached?

Answer: The depth of the head board is 12cm. The feet have to be attached when assembling, meaning that they are able to be detached, however we do not recommend assembling and using this bed frame without the feet.

LouiseC123

When lifting up the mattress to the storage below, how deep is the angle? As I will have about a 30cm gap between the wall and edge of the bed so wondering if when lifting the bed up, this will eat into the gap

Answer: Unfortunately we do not have a measurement for the angle, but from the floor to the top of the ottoman base when it is fully lifted the measurement is 126cm. However your mattress depth will also add to this.

DIpish

Whats the maximum weight of mattress can hold on super king size in francis ottoman bed.

Answer: Thank you for reaching out with your question. We do not have a weight limit on mattresses for this model, but please do note that the heavier the mattress, then the harder it will be for you to lift it..

Dannyb22

Does this bed come with a mattress?

Answer: This bed frame does not come with a mattress, therefore the price displayed online indicates the price for the bed frame only. If you require a mattress, this will need to be purchased separately.

Suku

Whats the maximum weight allowance allowed for your ottoman beds in superkingsize

Answer: At Dreams we do not have a weight restriction on the range of bed frames and bases. They are designed to be supportive and will take any of the heaviest mattresses and happy sleepers included.

Paul_D

The 5' bed in Black shows a head height of 153cm (60") whereas the wider 6' bed shows a head height of 127cm (50"). Is this correct - the smaller bed has a larger head height? Also these dimensions aren't the same when compared with the grey bed.

Answer: Good Evening,I can confirm that the height of the head end is 127cm which is the same for all sizes. I apologise if you were displayed any sizes that were incorrect when viewing this product on the site.

Jan 15

What is the base in the bottom of the storage space made of

Answer: The bottom of the bed where the storage is kept is lined with based boards. To get a better understanding of this you can view the assembly instructions included in the product overview.

Alibali66

Can the headboard be removed?

Answer: The head-end is an integral part of the bed frame and cannot be removed permanently. If you wish to purchase an ottoman without a head-end, we suggest taking a look at the ottoman divans.

Aman15

Hi I just want to know bottom of bed, where we kkeping storage thing, becoz some of bed is open from down and some of them comes with sheetat the down so hows bottom comes in this bed

Answer: The bottom of the bed where the storage is kept is lined with based boards. To get a better understanding of this you can view the assembly instructions included in the product overview.

NicoleI

The measurements for super king size are confusing. The head end is stated as 127cm / 72 inch. However, 127cm is 50inch. This is the same for the length and width, they are not correctly converted. Please confirm what the correct measurements are. Thank

Answer: The correct dimensions for the super king are as follows:Head-end: 127cm (50 inch)Length: 220cm (87 inch)Width: 185cm (73 inch)We will update the website to reflect this.Thank you for your question.

M el

Is the great fabric bed treated so doesnt gather dust. Worried about how to keep the fabric from getting dirty too.

Answer: The fabric is not treated to repel dust, however to clean the bed, we'd advise using a warm damp cloth - please do not use abrasive chemicals or bleach as this may damage the product.

Rich Mahogany

Does this ottoman base have an enclosed bottom? meaning the compartment has a floor, raising your stored items off the ground? If so, what is the depth of this compartment?

Answer: The Francis bed frame has solid base panels as the floor of the ottoman and therefore the items you store here will be raised off of the floor. The depth of the storage area is 27cm.

Syrac999

What are the dimensions of the wooden feet on the frances ottoman be? I would like to buy protective cups to avoid staining the carpet. Will the the staff that are building the bed be willing to place them under the legs?

Answer: The feet are 9.5cm tall and 5cm wide. If you have purchased the assembly service, please ask the team to put the protective cups on the feet and they will be able to do this for you.

Julia Nock

What is the width of the headboard please

Answer: The width of the head end will depend on the size required, please see dimensions below:Single - 94cmSmall Double - 124cmDouble - 139cmKing - 154cmSuper King - 184.5cm

Jackiemac

Is the mattress likely to move around seeing it sits in top of the base

Answer: Although the mattress will sit on top of the base, the weight of the mattress should be enough to hold it in place. The handle to lift the base should also help to prevent movement.

Sara111111

Hi is this a gas lift manual ottoman bed?is it easy to lift?

Answer: This bedframe is available in a manual or electrical lift. The ease on lifting varies depending on your personal opinion, so it may be best to visit the store to test this out.

Essexgirl17

How much do you charge to put the bed together and dispose of all the packaging?

Answer: Please see costs below;Bed frame with ottoman storage or drawers - Single 30 | Small double, double, king and super king - 50. this also includes removal of packaging

Beccy21

Is the one with the electric lift easy to disassemble once assembled for moving purposes?

Answer: If you scroll down the product page, there is a link to the assembly instructions. This should give you an idea as to what is involved to build and disassemble the bed frame

Asmi

We are interested in elecrical lift function super king size bed, but just wondering if it is battery operatable or electric operatable? Also from safety point of view is it healthy to sleep on?

Answer: The electric lift needs to be plugged into the mains. This bed frame is perfectly safe and healthy to sleep on and has passed all relevant safety measures and regulations.

Changi

What is the width of the actual bed frame . We have a silent night mirapocket 1200 mattress which we think is a king size

Answer: The Francis bed frame will fit a 150 x 200cm mattress for the king size or a 135 x 190cm mattress for the double size. The full width of the king size bed frame is 153cm.

HKN89

What is the weight limit on top of the small double bed. Person weight not mattress please

Answer: We currently dont specify a weight limit to the bed frames, however all bed frames are tested to the British Standard EN1725 structural test for strength and stability.

is mattress inclusive?

Answer: Good MorningThis bed frame does not include a mattress therefore the price displayed is for the bed frame only. If you require a mattress this will need to be purchased separately.

Gojui

Is there a maximum weight for the mattress or person ondouble

Answer: We currently dont specify a weight limit to the bed frames, however all bed frames are tested to the British Standard EN1725 structural test for strength and stability.

dreamsbeds1

What depth is the Ottoman storage and what litre capacity?

Answer: The litre capacity for the Francis double ottoman is 469 litres.The storage area is:Length: 194cmWidth: 128cmDepth: 225cmWe hope this helps you.Thank you for your question.

Nickyno

Can i use a memory foam mattress with this ottoman bed?

Answer: As long as the size of the mattress corresponds the size of the bed, i.e. a double on a double, then you can use a memory foam mattress with this type of bed. .

Yvonnef

Hi, I am looking to buy this bed for our spare room. The wall is about 2ft high before it starts to slant up to the ceiling. Could you possibly tell me how far up the bed opens please or would it be better to buy a side lifting bed? Thank you

Answer: The single, small double and double have a maximum height of 126cm's when the ottoman is open, the king and super king have a maximum height of 129cm's when open.

P Pilkington

Do you do deeper storage ottomons

Answer: We have a wide selection of Ottoman bedframes, with the Sutton and Ealing bedframes having a storage depth of 29cm and the Murphy having a storage depth of 31cm.Many thanks, Dreams

Rose62

Can I buy a headboard from a different supplier and can you man fit it for me when they deliver this bed to me?

Answer: Unfortunately you can not fit a different head end to this bedframe. You would need to use the headend supplied as this is part of the main structure of the bed.

Maj12

I noticed this ottoman has a solid base that the mattress sitson. Does this allow the mattress to breath? Would a slatted base be preferable?

Answer: Mattresses can be used on either base. If you have some concerns please be assured that most mattresses come with air vents that allow the mattress to breathe.Thank you for your question.

salsal25

Can this fit suitcases?

Answer: It would depend on the size of the suitcase, the internal storage depth is 23cm. However please bear in mind the ottoman is only suitable for light storage.

Frenchie 279

Just assembled the king size manual frame but our mattress is very heavy and almost impossible to lift up for the storage.Also the hydrolics do not support weight of the mattress.What can I do now?Would it be better to have bought the electric instead?

Answer: The Ottoman is designed to support every weight of mattress. Please contact the Customer Service Team who will be able to help you with this issue.

bethruth

When the ottoman is pulled up / is open, what is the height of the bed?

Answer: Good Evening,The height of this will depend on the size of the frame, please see options below:Small Double - 130cmDouble - 130cmKing - 134cmSuper King - 134cm

Brad567

What is the weight limits of the bed when it comes to heavier people?

Answer: Our bed frames have been designed to accommodate a variety of different mattresses and sleepers alike, therefore we do not offer specific weight limits.

ABarnes

What are the dimensions of the flat pack box's when the item is delivered??

Answer: Box 1: 143cm x 123cm x 13cmBox 2: 33cm x 14cm x 140cmBox 3: 196cm x 14cm x 139cmBox 4: 98cm x 14cm x 139cmWe hope this helps you.Thank you for your question.

Grumps007

How much weight can the base of the storage area hold and how is the base supported? This is regarding the storage base and not the mattress base. I'm concerned that it will start bowing as the drawers often do in a divan

Answer: Unfortunately we do not have a set weight limit for the storage, but it is intended for light weight storage for things such as bedding or towels.

RachelCB

Hi, what sort of fabric is the grey version of the bed made from? It is that sort of faux suede material? Thanks!

Answer: The fabric on the Francis is not a faux suede feel, it is more of a fabric wool feel. The fabric is not wool, but has a more wool like feel to it.

Rosiedwarf

What are the dimensions of this bed in the image?

Answer: RosiedwarfThis bed frame has the sizes detailed in the 'DIMENSIONS' section of the product page just below the 'OVERVIEW'.Thank you for your question.Kind Regards,Robin

Robin26

Will the delivery team take away the old bed ?

Answer: Yes, when your new bed is delivered the team are also able to take away and recycle your old bed - this service can be purchased at the checkout.

Appleby

We are looking at the small double, please can you suggest a few quality mattresses for this size bed as want the best fit. Read in a review on here about the sizing issues so want to get it right first time around. We are after a medium-firm matress.

Answer: All of the small double mattresses will be a suitable fit for this frame. Two of the most popular mattresses are the Annison and the Maitland.

Mitul

What is the packed weight of this bed please?

Answer: This bed frame will come delivered in four packages, weighing at 33kg, 25.4kg, 50.5kg and 12kg. Combined this makes a total weight of 120.9kg.

jackie42

we have limited space does the 4foot 6inch come made up

Answer: This bed frame comes flat packed in 4 x boxes. The bed will then be assembled in the room of your choice if you select this service at checkout.

ElizabethF

Is there a maximum mattress weight for the superking bed?

Answer: We currently dont specify weight limits on the bed frames, however all are tested for the British Standard EN1725 on strength and stability.

mum2008

Hi, Can you please advise of the dimensions of this bed (kingsize) I am particularly interested in in the height including the headboard Thanks

Answer: The height of the bed frame including the headend is 127cm. The full dimensions can be found on the product page under the 'Dimensions' tab.

Ali 22 11th

Do you remove old bed

Answer: We do offer a bed removal/recycling service which you can opt into for a charge dependent on size and type of bed through the checkout process.

Do you take away the old bed

Answer: Good EveningWhen the delivery team deliver your new bed they are also able to take away your old dismantled bed frame. The price of this service is 23.

Clairey2

Would the electric lift function work ok with any of your mattresses on top of it?

Answer: Yes, this bed frame has been designed to work with and accommodate any of the mattresses, so all would be suitable for use with the frame.

Seddy

What are the dimensions for the single bed? Would a single 90x190 mattress fit snugly into the base

Answer: The internal dimensions for this frame are for a standard UK size single. A mattress of 90cm x 190cm would be correct for the single frame.

AShukla

I have a European size mattress so if I use this bed, it will overhang on both sides by 5cms. As the mattress sits flush on the frame, will this be any real comfort problem?

Answer: A Shukla,Yes, you cannot do this without possibly damaging yourself or the mattress over a period of time. We strictly advise against this.Thank you for your question.

Pauline751

Is the manual option heavy to lift? What difference do the 2 slat options make? Is there a weight limit for the storage compartment? Thanks

Answer: The lift should be fine, there is no weight limit for the storage compartment.This comes with a platform top and not slats.Thank you for your question.

IanLondon

How deep is the storage area? Can I fit suitcases within it?

Answer: The litre capacity for the Francis double ottoman is 469 litres. The storage area is:Length: 194cm Width: 128cm Depth: 225cmThank you for your question.

Justwantabed

Are the feet removable or can this bed sit directly on the floor?

Answer: The feet are removeable however to use the bed these need to be attached, unfortunately you cannot sit the bed directly on the floor.

Lucy2

Is the headboard removable?

Answer: The headboard on this frame is not removable for use. However, it will be delivered as a separate item and then fixed to the frame.

Icthlarin

Hi, what is the measurement of the legs? I.e. the space underneath the bed from the floor to the very bottom of the bed? Also how far in from the outer sides are the legs? I'm wondering if they will reach over my skirting board, thank you

Answer: The space underneath the bed from floor to the bottom of the bed is 9.5cm. The legs are only 1-2cm away from the siderails.Many thanks for your question.

Quinsister

The remote for my Dads bed has stopped working (even with new batteries). Please could you let me know where I can find another one?

Answer: I am sorry to hear this.If you contact the customer service team with your order number they will be able to assist with this.

Chloe2020

Does this bed come with the feet attached/do I have to apply the feet or can I choose to have the bed without feet?

Answer: The feet are not pre attached, but the bed does need to be used with the feet to allow for air flow through the frame and mattress.

Arsima

Hi i am thinking about buying the electric ottoman. If there is something wrong with the remote or electricity will i still be able to open the ottoman manually?

Answer: I am sorry but unfortunately if the remote/electrics were to stop working you would not be able to operate the ottoman manually.

London bed

I love this bed but I'm worried the fabric headboard will get grubby over time. How do you clean it? Is it removable? I do not want the leather one even though I realise it would be easier to keep clean. Thanks

Answer: The head-end is not removable for this bed frame. A lightly dampened cloth would be the best way to clean this bed frame.Thank you for your question.

Atul

Hi, is the headboard removable? Can the bed be assembled and used without it? Thanks,Atul

Answer: No this is not removable. If you would like a removable headboard please look at the range of divan where you can get a headboard separately. Thank you.

abcdefgh123

Can we use this bed without the feet or can I get feet of smaller height to reduce the overall height of my bed

Answer: Unfortunately we do not offer the option of shorter feet for the Francis, we wouldn't recommend using this bed without the feet

EJane98

The king size size is showing C - Width as 220cm. Is this correct as it seems considerably larger than a normal king size?

Answer: Apologies for this error, the width and the length where the wrong way round, this has now been corrected. The width is 154cm.Many thanks

MandyC100

What is the length of the mattress that will fit between the headboard and the raised handle at the foot of the bed? Thank you.

Answer: You would need a standard UK size mattress.Small double and double would be 190cm, and king and super king would be 200cm.Many thanks

Andy211

Do you know what specifications are for the manual struts (600n, 800n etc?) I'm not sure whether to go for the manual or power lift?

Answer: The specifications are:Single 600 NmSmall Double 750 NmDouble 900 NmKing 1000 Nm Super king 1200 Nm

AdnanM

Is this price includes mattress as wel or just bed frame it is

Answer: Good Evening,The price displayed online is for the bed frame only, if you require a mattress, this will need to be purchased separately.

LiamO

How high is the bedhead on the kingsize Francis Upholstered Ottoman bed frame. The dimensions say 153cm but should that be 127cm as per the rest of the sizes? Is the Orchard Pocket Spring mattress suitable for this bed and how is it captivated on?

Answer: Yes this is correct, the height of the head end is 127cm. The Orchard mattress would also be suitable for this bed frame.

Ellie 26

Does the double bed come with headboard included in the price

Answer: Yes the head end is part of the frame and so the price displayed includes this. This is the same for all available sizes.

Makaela

I'm going to purchase this bed, and would like to know the exact bedding that was used in the photo as I'd like to recreate the look in my room. Where can I find the peach and brown bedsheets?

Answer: Thank you for reaching out with your question. Unfortunately we do not stock these items, we do apologise for this.

Suzie81

We were told in store that the feet could be removed and it wouldnt affect the function of the bed. Is this correct? Ive seen an earlier Q asking the same & the reply said no. (Super king)

Answer: Thank you for reaching out. It would not impact the function of the bed, however we generally do not advise this.

Wellington

My mattress measures 180cm x 200cm Would this fit the super king size ?

Answer: Yes, your mattress is a UK standard size Super King.All of the mattresses and bed frames are measured to UK standard sizing.Thank you.

Imog

Does the mattress slip off the bottom of the bed or move around? Asking as it doesnt look like the frame has anything to hold the mattress in place from the bottom.

Answer: No the mattress is secure. Pop into the store and you will clearly see these are very good frames, no sliding around to worry about.Thank you.

MargoB

Can the feet be taken off this bed? It's currently too high for a bedside crib but without the feet it would be the perfect height.

Answer: We wouldn't recommend removing the feet from this bed, as they are required as part of the bed frame's structure

Ed589

How tall are the legs on this bed? (Need to know as we have underfloor heating and if it is appropriate to put on top)

Answer: This bed frame does have legs, as there is a gap between the frame and the floor, underfloor heating would be fine.Many thanks

Dallegal

What is the internal storage depth, the description says 20cm which seems quite shallow but the dimensions shows 37cm? Thanks

Answer: The maximum item height that can be stored within is 21cm, in order to avoid any interference or damage to the base.

christine53

Hi I have just bought the 4ft francis ottoman base and only have 5 inches between the end of the bed and wall. Is this enough room to reach from the side and pull the base up? Thanks.

Answer: Good Evening,The ottoman element of the Francis lifts up, and not out - therefore 5 inches from the end should be ample space.

SandraE

Does this bed disassemble to fit up a narrow staircase please?

Answer: This bed comes in 4 x boxes and requires assembly. This can be taken up stairs in parts before being assembled.

Siggy 2

I would want to have this assembled. What is the cost for a small double please ?

Answer: Siggy46,Upon checkout you can add assembly services to your order and it will display the prices per bed type/size.Thank you for your question.

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What Makes The Francesca Upholstered Ottoman Bed Frame Great?

We've expanded on the specifications of the product to better help you understand it's benefits.

Offers solid base board ottoman storage

Ottoman beds can open from the end or the side, offering one of the most diverse and impressive storage solutions available. This type of base is typically available on some form of lift system and is ideal for increasing storage in smaller rooms allowing for bedding, clothing, toys and more to be packaged and stored away with easy access.

Rest easy with our 1-year guarantee

A one year guarantee is suitable for many as the vast majority of problems that may occur often do so within that first year. At the same time, more and more retailers are beginning to offer multi-year warranty and guarantees although these often come at a slightly higher price point on average.

With a padded headboard

One of the primary benefits of a padded headboard is the added comfort and support it provides. When sitting up in bed, the padded surface offers a cushioned backing, allowing you to lean back comfortably and relax.

Available in two finishes: grey or natural suede-touch material, or light grey flat weave fabric

A soft flat weave fabric has a smooth and gentle texture, providing a comfortable and cozy feel. The softness of the fabric enhances the overall comfort of the product, making it inviting and pleasant to touch.

Remote controlled lifting ottoman base available

They're the latest technology and perfect for those who want to be able to adjust the height of their ottoman based on their needs.

With an internal storage depth of 23cm

End-opening ottoman

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Francesca Upholstered Ottoman Bed Frame

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What Makes The Francesca Upholstered Ottoman Bed Frame Great?

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