Silentnight Mattress Reviews
Summer 2021 Updates: Silentnight have been in contact to inform us that normal delivery services have resumed and most products are being dispatched on a delivery-to-room service in around 5 weeks. There are exceptions to this however, with the popular Studio and Mattress Now ranges both being available on next day delivery. Recent feedback post covid lockdown procedures appear better, with only the rarest of exceptions which tends to focus toward tension and firmness miscalculations.
Silentnight is the currently one of the most recognised names in the sleep industry and mattress brands as a whole, becoming slightly unstuck in recent years with the rise of the bed in a box brands with seemingly unlimited marketing budgets. The brand has received “Superbrand” status which we’ve not seen before but looks to be an external award that finds them in good company with other household names. Ultimately this is a very impressive and longstanding brand that has recently branched out to become its own retailer too, selling online through its own web store alongside its many retailers who stock the brand.
Onto the mattresses themselves, and the lineup primarily focuses around pocket sprung and all-foam varieties with only the occasional open coil/miracoil base layer popping up. These layers are commonplace in the industry and are known as base layers. Silentnight has a new weapon in its comfort-arsenal though, in the form of Eco Comfort fibres, a new comfort layer which looks to have become the primary resource utilised in the majority of the lineup.
The Silentnight mattresses have a long standing reputation with hundreds of thousands of reviews over their decades of market dominance, scoring positively on both initial comfort and long standing durability.
Silentnight's Specifics
Silentnight have proven popular for both their budget and premium lineups. Opposite ends of the spectrum would be the now range, forming part of their core range, offset by their naturals and studio ranges which target the premium segment of the market.
Most mattresses in the lineup are available either with pocket sprung bases (known as mirapocket in the Silentnight world) or opencoil (miracoil for Silentnight). It is universally understood that mirapocket is a better layer than the miracoil counterparts and prices are generally reflected as a result. While base layers may seem limited, the opposite is true for comfort layers. While Silentnight have been going “hard” recently with their eco-comfort line ups, they’ve also broadened their lineup to feature naturals ranges (made up of natural breathable materials) and the memory foam and latex beating Geltex range (made up of Silentnight’s own spin on gel, only found in Silentnight and Sealy products).
Craftsmanship & Quality
The quality on offer with Silentnight extends throughout the entire lineup, including those that are budget friendly like the Now range or foam based products. The scores in independent tests and consumer feedback always impresses and the lineup comes with a variety of different tensions so there is something for everyone. Unfortunately, there is no universal metric for measuring firmness within the industry, meaning one retailers soft is another retailer's medium.
The result is consumer expectations can shift relative to who they choose to buy their next mattress from resulting in unhappy customers that were expecting a softer or firmer mattress. This isn’t something unique to Silentnight and is something that the entire industry has to deal with, particularly online. Recently, to combat this dissatisfaction, Silentnight have introduced the 60 night comfort trial meaning you can return it and get a different and more suitable product should it not stand up to your standards for tension and comfort or quality.
60 Night Comfort Trial
As a society we are moving further and further away from traditional brick and mortar retail outlets and closer to an online-only model. This works for the majority of goods but it falls a little unstuck with mattresses since you ideally want to try before you buy given the large purchase price and varying comfort levels. To help combat this, Silentnight has issued an in-home try before you buy comfort trial that gives you a 60 night swap-out service that allows you to select a different product until you are happy. The comfort trial is only available on select products so be sure to look out for its mention within the specific product you are interested in.
Firmness/Tension
Silentnight has a range of different options to suit most sleepers. We were surprised by the lack of softer mattresses within the current line-up, however, due to the specialist use-case for such a product (most people need medium firmness or firmer), it is somewhat understandable to focus the lineup where the customers primarily are. That said, the majority of customers will be satisfied with the wide(ish) selection.
Back Pain and Orthopaedic Relief
Back and neck pain are common ailments that affect a large percentage of the population. The general remedy for this problem is around ensuring that you have a properly supportive mattress. People wrongly believe that a firm mattress is required to remedy this and while this can sometimes be the case, it ultimately comes down to getting the right body contouring and pressure into the core areas of the body and by association the neck and back. To that end you can rest easy knowing that Silentnight will have something suitable for you, having specialised in both firm mattresses but also medium tension mattresses made up of strong mirapocket base layers which give full body contouring through their impressive spring count.
Cooling for warm sleepers
Silentnight have employed a number of safeguards for warm sleepers to help prevent overheating and ensure adequate cooling through mattresses. These measures have been done across the line-up in a number of ways including:
- 1. Geltex comfort layers
- 2. Breathable vents
- 3. Cooling natural layers
Geltex Comfort Layers
Geltex is a gel top layer that has similar properties to those of memory foam and latex. The added benefit of geltex over these other materials however is that while you still get the same bounce-back motion and ultimate comfort, you get the cooling effects of the gel layer. This doesn’t necessarily mean that you will remain cool, rather, you won’t get too hot. Even and managed temperature regulation all-year round.
Breathable Vents
Many mattresses in the Silentnight range feature exhaust vents which help ensure that the mattress is able to pass air and have it circulate throughout all the layers and out the mattress. This serves two purposes. The first is that cooling air is able to flow naturally throughout the product and the second is that the breathability reduces moisture buildup which would otherwise cause you to get more sweaty and build up further heat.
Cooling Natural Layers
Silentnight has a range of mattresses in its naturals range which feature primarily natural materials, particularly in the comfort layer. These can include wool, silk and cashmere fillings which are inherently breathable and offer a cooling sleep that will avoid the typical pitfalls many in the mattress buying process encounter that result in a hot and uncomfortable nights sleep.
Who Are Silentnight Mattresses Right For?
Silentnight has a large enough lineup that you will find something suitable for everyone. With ranges of firmnesses from soft to extra firm and base layers of coils, springs and foam, it’s clear Silentnight are targeting the “everyone” market. After all, everyone needs a mattress, it might as well be a Silentnight mattress.
