The-Dreams-Workshop vs Doze Mattresses

THE GOOD: - Amazing build quality, feels very sturdy! - Incredible storage space. - Looks the part. Certainly looks more expensive than it is, even at this price point. I absolutely love this bed! Such a great purchase. I was looking to replace my existing cheap and creaky Ottoman with something more substantial. Browsing online I came across a few Ottoman's in a Dreams promotion so head down to the store to see them in person. This item wasn't in the promotion, but the quality of it vs. the others immediately surprised me and I went over budget to pay for it. The Oatmeal colour was lovely but given I have a darker carpet I wanted a darker colour but was worried the Slate would be too dark. Store colleagues have swatches for their bed frames so it's worth popping into store if you're not sure. The build quality of this bed is really really good. You really do get what you pay for and given you spend so much of your life in bed, it's worth the extra. The arms which hold the bed base and mattress are made from a solid metal. None of this cheap aluminium stuff you'd find at cheaper price points. The storage area is huge! It utilises 4 base boards sat on top of a cross-beam. The space inside is a little less than Dreams claim in the dimensions, but will happily fit plastic storage boxes up to 42 litre capacity (from places like B&M). After all that there's even then some room beneath the bed to slide a few things under it too. The beds component parts came in 5 boxes and are quite heavy so you'll probably need two adults to put this together (King size). It took us about 2 hours to construct it. There's certainly plenty of screws etc so you can be sure it'll be sturdy. Given COVID etc there was quite a wait on this and so I ordered it and patiently waited the 3 and a bit weeks for delivery. The delivery experience was good, with updates by text and email and a phone call on the day. I live on the first floor and the team were happy to bring the items in to the flat for me which really helped. My first nights sleep on this bed was a breath of fresh air vs the old frame. I could tell the difference immediately. In my opinion a solid base such as this or a divan is a much better option versus a slatted base. A platform base doesn't tend to wear as much on one side - especially if you're a single person or have a heavier sleeper on one side of the bed vs the other. THE BAD: The assembly instructions for this bed say you need 4 metal plates to join the two base boards together when in actual fact there is only enough screw holes on the bottom for 2 plates. The instructions are wrong here and had us hunting through all the boxes for a while before we figured that out. Perhaps they need updating Dreams? Secondly, the two base boards were actually missing 8 screw holes on the underside where the little plates should go. These plates basically keep the two based boards attached at the join. While there were markings where the screws should go, it was as if the manufacturer forgot to drill them. Fortunately this didn't impact the frame to the point I couldn't sleep on it but I still wanted to get it resolved. I emailed Dreams and after a few days had no response. Chasing this up by calling customer services, the young lady on the phone was very apologetic and helpful, although I often struggled to hear her through the background noise of her home working environment which she didn't seem too bothered by. Unfortunately, the resolution is where Dreams let me down. I now have to wait 3 and a bit weeks to get the matter resolved. Dreams are ordering two replacement base boards from the manufacturer which is going to take another 3 weeks. Come on! Poor show. The reason this annoys me so much is the fact that if it had been a major issue with the bed I'd have been sleeping on the floor for those 3 weeks. That'd have been less than ideal if I was a vulnerable person or something?! I've already waited 3 weeks for this bed and - in actual fact - all it needs is 8 pilot holes screwing into the bed to get the screws to grip the wood. I feel the current boards will simply be scrapped and go to landfill after this when they're perfectly fine. I said I was happy to drill those in, but I didn't want to void the warranty. Sadly Dreams wouldn't approve that, which I suppose is understandable. SUMMARY: Amazing bed, 100% recommend. Amazing built quality. You'll sleep well. Hopefully yours will be fully complete and you'll have no issues.

I recently purchased a mattress from Dreams, and I must say, it has truly transformed my sleep experience! From the moment I laid down on this exceptional mattress, I knew I had made the right choice. It's been a while since I've had such a comfortable and rejuvenating sleep, and I am thrilled to share my exceptional experience in this review. First and foremost, the quality of the mattress is absolutely outstanding. The craftsmanship and attention to detail are evident from the moment you set eyes on it. The materials used are top-notch, and you can feel the durability as soon as you lie down. It's clear that Dreams prioritizes quality and customer satisfaction in their products. The level of comfort provided by this mattress is unparalleled. The moment I sink into the plush surface, it gently cradles and supports my body, relieving pressure points and allowing me to drift off into a deep and undisturbed slumber. The balance between softness and support is exceptional, ensuring that I wake up feeling refreshed and energized every morning. One of the standout features of this mattress is its remarkable ability to minimize motion transfer. Even when my partner tosses and turns during the night, I am barely aware of their movements. This has significantly improved the quality of our sleep and eliminated any disturbances that used to disrupt our rest. Dreams truly understands the importance of undisturbed sleep, and this mattress delivers on that promise. Furthermore, the temperature regulation of this mattress is superb. I tend to sleep hot, but with this mattress, I never wake up feeling overheated or sweaty. The innovative design allows for excellent airflow, keeping me cool and comfortable throughout the night. It's amazing how such a simple feature can make such a significant difference in sleep quality. Lastly, I must commend Dreams for their exceptional customer service. From the moment I walked into their store, the staff was knowledgeable, friendly, and genuinely interested in helping me find the perfect mattress. Their expertise guided me towards the ideal choice, and their delivery team ensured a seamless and hassle-free experience. In conclusion, I wholeheartedly recommend the mattress I purchased from Dreams to anyone in search of a truly remarkable sleep experience. With its exceptional quality, unparalleled comfort, and outstanding features, it has exceeded all my expectations. Investing in this mattress has been one of the best decisions I've made, and I can confidently say that it has improved the quality of my sleep and overall well-being. Thank you, Dreams, for helping me turn my sleep into a dream come true!

I ordered this bed to allow me to sleep slightly elevated and it does not disappoint. However, if you want the 'all singing all dancing' model then the 800i is the one for you. This model I have raises the back and the feet area only, but I like it. It allows me to read in bed comfortably and it also has a 'zero gravity' which raises your head slightly and your feet slightly and is meant to make you feel as though you are floating, but I prefer to choose my own sleeping positions. The 800 provides different options which are really good but was out of my price range. The bed comes in two sections a top and a bottom and has 9" and 6" heights. It appears very sturdy, and I cannot move it from the place they fitted it. At 6" it is easy to get a flat vacuum underneath to clean. It is operated by a remote but also has the ability to be operated by an app on your smartphone. The bed also has a light under it which was really bright in the shop but doesn't shine like that in reality. The top and bottom ends of the bed operate independently via the remote. I like that when I get up in the morning, I can press the flat button on the remote and leave the bed to do 'it's thing'. The motion seems to be a bit jerky at times and I thought it was a fault but it seems that the showroom models also do that. Mine does have a slight 'thud' as it goes back down - and this appears to be coming from the head unit. Upon arrival the bottom end of the bed was covered in a white power / film which was on the metal base and also on/in the fabric, the crew leader stated he would request a replacement. However, this was not forthcoming until I raised it again with the showroom. After being inspected by a second crew on Friday they have agreed it is faulty and customer service have stated the entire base will be replaced this coming week. Despite this I am very happy with the sleepmotion bed. I would, if I could afford to, upgrade to the 800 as I think it gives you a better range of movement and support. Overall, I am very happy I moved to the adjustable bed as it supports with many medical needs I currently have, and which may escalate as I get older. I am also happy with the way that Dreams have dealt with the problems but feel that they need to accept the issues raised by customers and not make them feel like they are making things up. I am hoping that when the bed and the mattress are replaced this week that I do eventually get to the nights of comfort that Dreams say they offer.

I bought the i200 from the Chandler's Ford branch, in Southampton from a very wonderful and honest sales rep called Katie. I was buying this for my sons room, as he often sits in bed (like most youngsters) and plays the Xbox with his friends. Also, if he's unwell, it will help to prop him up. I was apprehensive about buying because it was to sit within my sons existing, wooden, bed frame; I didn't want the mechanical base exposed. So I went away, measured up the wooden frame and returned to the store the following day to check against the i200. All seemed well and Katie was very confident it would fit. With that the purchase was made. I had to wait a month due to it being new / shipped. It arrived today and be warned, it's heavy! 81kgs in its box. I got the delivery men to leave it downstairs and I was going to carry it up later, assuming it might be in two parts; I was wrong. I took it out of the box and the wife and I managed to carry it (stair by stair) upstairs, separate to the additional bits within the box. If needed it will part in to two frames which are held together by two swivel nuts and bolts. You have a choice of legs at either 3", 6" or combine the two for 9". I went for the 6" legs as that suited the wooden frame best. From there it's a simple case of screwing on the legs, plug in the front motor (the back motor is already plugged in) and plug in the transformer - done! Again beware that this is a two man job when lifting and shifting. Once it was flipped and on its legs I was then able the push it into the wooden frame. I took one side of the wooden frame off for ease and replaced once the i200 was in place. If the rooms big enough you could just simply lift the outer frame over the top and drop it in place. Very simple, very comfortable and my son loves it. The remote looks and works great, with buttons that light up when in use. I believe you can control the bed via an app on your phone too, as the instructions state. I'm now considering buying one for the wife and I as we're due a new bed. On that note, I'd imagine the i200 works best with a foam mattress as I wouldn't think a spring mattress would last too long being manipulated by the up and down motions. All in all, a fantastic product and excellent service from Dreams, hense the long review being worth my time! Ps. I've included some photo's that may help a potential future buyer. Kind regards, Mark Roberts

We had put off replacing our old bed for a few years because we were sceptical of what appeared to be available on the market. Our old bed had done us well lasting well over 10 years (prob 15 if truth be told). Anyway one fateful day put an end to the bed, it's days had been numbered and with a bang and a crash the foot board decided it wanted to go its own way rather than stay with the remainder of the bed. Now we were forced into choosing another bed. The dread of having to spend hours on the Internet all of a sudden became real. Lockdown was well and truely established.. We were in over our heads and compelled to seek a suitable replacement. The journey started! As it happened it was a short journey. Tapping our requirements into the search revealed a select few beds advertised by several companies. Narrowing our search by size then availability whittled the options down further and with a final flourish of colour and optional storage hey presto we were left with a choice of 2. This bed search was easier than we had imagined - mercifully. Comparing the 2 beds left us with no option and we left the 'great 1 time sale, limited availability with free luxury pillows all the way from our warehouse in Italy' and settled for our Dreams supplied bed. Navigation through the Dreams website was a breeze, floating through the useful guides and information made sure that the options chosen were indeed what we were after. A final click and we were at the payment page. Details entered and delivery arranged hey presto we had bought a new bed. Follow up emails from Dreams made sure that we were kept up to date with the date and approximate time of delivery. Delivery day came and there was relief that the bed arrived before the advised time. A quick tour of the assembly instructions was followed by an uneventful build of the bed. All fastenings present, clear instructions and before we knew it ta daaa..the bed was assembled. No fuss, no scratching of heads and no cursing!!! Quality of parts exceeded expectations and the final item looked and felt great. The mattress was loaded onto the bed and a well deserved comfort test followed shortly afterwards. We have now had the bed for a few weeks and we can definitely say that all our reservations about buying a new bed were very much laid to rest. Great choice, exceptional quality and good value.

Let me begin by saying I had an amazing mattress purchased from dreams back in 2005. However that was some serious good quality as it lasted 14 years!! I only found out in 2018 that one had to replace their mattress every 8 years, so I really passed that time limit. I put all my faith in dreams after having failed from another website online where I just had to send it back and opt for this dreams one having tested it out at the shop with their new innovated technology system. But I now had no mattress It was a long wait of 5 weeks (seemed long when you don't have a matrress, but is standard delivery times), and I had to remind myself this was my situaton when I first bought my mattress. I took it back to basics, deciding not to have the hump, as so many don't even have a roof over their heads so lets be humble now..My previous mattress was all fine, until recently for 5 months straight, I had a sore waist, physio referral but nothing was working, and I never have pain for that long. My lower waist pains usually last a couple of weeks if that. I started to get scared and all I wanted to do was help to relieve the problem. I have been a full time carer to my son for many years which has clearly taken a strain on my body as he needs 24/7 care where a lot of manual handling is involved, which was now taking its toll on me. I begun to wake up really stiff, and so sore, that chucking out my old mattress before this one from dreams arrived, was the correct thing to do. I slept on my leather sofa(where the home rule is "do not!" But i broke the rule lol) . It was comfy! But still didn't feel quite right, so I tried the floor, and lo and behold, after sleeping on the floor for a couple of weeks, waist pain gone! One of my son's nurses many years ago did suggest, but I never took her on. Funny what desperate measures can do to you, lol. Then arrived the bed January 2020. It didn't feel as lush as in the shop initially, so I started googling like mad, and soon enough learnt that was normal and to give it time for your body to adjust, especially if you were sleeping on the wrong mattress for a number of years anyways! Day 1 pins and needles. But day 2 and three, now on week 2 and a bit, PERFECTION! I'm now screw face when it's time to get up in the morning because i donlt wanna get out! It's that cosy omggg!! It's like an outer body experience lol. Worth every penny. I did a lot of research when looking for a mattress. I wanted pocket sprung, but learnt that wasn't for me anymore. The one I had which lasted 15 years was pocket sprung but my body had obviously changed within the 14 years of having my old mattress, as up until that point I would still rate it and still hold onto it f i could as condition was still perfect. I was sad to see it go. Then I got an orphopeadic medium firm one online and worst decision, YUK! sent back! But by then I got rid of mines, hence being mattressless LOL! It was worth the wait. I was estatic when learnt I could get pocket sprung, which I longed for, but with memory foam as well, best of both worlds, 2 in 1! The memory foam would help my waist. I can confidently say that my physio, ridding the old mattress, and getting one to accommodate my needs has rid my back pain immediately. No more waking up stiff! No more sore waist. Just a heavenly nights sleep! I wouldn't expect anything less from dreams, and i will go to them again and again. They will see me again in the next 10 years! HA! Thank you dreams!

Grove D Ottoman Blue Therapur Acti Resp Mattress Me and my partner are obsessed with our new bed and mattress. After years of waking up every morning with back pain, we reached out to Dreams to advise us on which mattress would suit us best. I love that we had an opportunity at the store to use and experience some new tech sleep matching and use it never expected such life changing results too. The mattress is deliciously comfortable and yet reassuringly supportive. With my previous mattress I always felt I was lying in the wrong position, but now I get a great night sleep whether I’m lying on my side or back, and I no longer need a stack of pillows to support my spine. My partner find it too exactly to what he needed for his upper part of his back. I can’t put a price on that. Highly recommend! Yeah it might be more expensive but definitely worth it to have a great sleep !

Having had the same mattress for the past seven years , which was already at least fourteen years old when I received it . It looked and felt like it needed replacing. Dreams is a company that I had heard of and I thought give them a try, why not. I am so glad I did, not only was the sales experience excellent beyond my expectations, the delivery when it came was spot on time. If I was to have any complaints (which I do not),it would be the time it took to arrive, but that was my fault, for picking a very busy time of year. As for the product,words can not describe how good it is. Since delivery I have had collectively the best nights sleep I have had in years. I would most definitely recommend Dreams to any of my friends should they ask for quality of both service and product not to mention the after sales service, which I think is excellent.

I have a frequent bedwettee and so decided to take out the dreams insurance for the lifetime of the mattress due to the washable zipped cover coming off and afraid that the zip would break well before the end of the life of the mattress. This waterproof mattress protector came FREE when taking out the insurance cover. This mattress protector has been put into "use" within the first week of receiving our mattress and we are really pleased with firstly the fit, it is slightly larger than the mattress for depth, but it doesnt move during the night and is cold to touch which for a child with autism and a growing child also increases their confidence at bedtime. Washed at 40 degrees on a standard cycle and tumble dried on a half heat cycle as I needed it back on the bed the same day and it was raining outside. Can not fault the quality so far.

Dear Dreams, we bought the bed for my sister in law who has recently been diagnosed with cancer. She loves the bed, the mattress and the fact that she can adjust it to get maximum comfort is just perfect. The service from Tracy in your Inverness store was brilliant from start to finish. Myself and my husband are in Spain and desperate to ensure we got the right bed for Christine. Tracy guided us through the process and we are delighted with the service from start to finish. The bed was delivered as promised and our hope and dream is that Christine will recover soon and the bed has given her such a boost it will definitely help her so much during this difficult time. We hope you will consider us for the TV and if we are lucky enough to win, we would give the TV to Christine. Thanks again best wishes Sheila and Steve.