Delivery day felt like Christmas had come a week early. We spent hours in the Exeter store and the "regional floater", or, Corniche Steve I believe he said his name was. Excellent service and after hours of testing with combinations of pillows and a good 10 minutes on every other mattress, yes, EVERY, mattress in the store we were certain that this was the one. Took a few hours break and visited other local shops, none of which compared in quality of product, cleanliness of showroom or overall customer service. We returned a second time and headed straight fir this mattress and the rest is history. Took delivery today which again was a great experience. A call from the courier first thing to let us know today was still the delivery date, then another call an hour before arriving to make sure we were ready for them and then a quick and easy delivery straight to the bedroom. Benson, give Cornish Steve a bonus, he deserves it, and keep doing what you are doing. Your competitors are lacking behind and we will highly recommend you and your team to anyone looking to invest n their next bed. And now, if you don't mind, I'm off to sleep in this incredible bed for the first time.