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Sleepsoul vs Emma Mattresses

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Sleepsoul

SleepSoul is one of the newest manufacturers to make a splash in the last few years, entering the arena at the start of the first lockdown and rapidly expanding through its use of existing supply chains provided by its parent company, Birlea. Since inception SleepSoul has rapidly gained a strong market position in the bed in the box space, competing directly with other popular manufacturers like Eve, Simba and Nectar.

SleepSoul are not sold directly and are instead sold through a host of retailers up and down the country in both online and offline capacity where the price of these mid–tier priced products tend to get carved up down to the lowest pound as everyone reaches to capture the sale.

Read our full Sleepsoul review

Emma

Emma is an immensely popular British manufacturer who specialises in bed in a box mattresses. First clamouring to fame in 2015 but achieving real velocity from 2018 onwards, Emma is one of the last standing in the war on sleep having bested Eve, Casper and Leesa, all of whom had similar marketing objectives and business models. To date, Emma offers 2 mattresses commercially through their own website with store and retailer derived versions for the masses of retailers looking to piggyback the brand's success. The mattresses all feature foam as a staple with some featuring additional springs. Regardless of which version you choose, comfort is almost guaranteed with thousands of satisfied customers to date.

Recently Emma rebranded to become known as Emma Sleep and pivoted their focus toward other items in the bedding sector ranging from bed frames, pillows, duvets and protectors.

Read our full Emma review

Mattress Score

Overall Score:
Sleepsoul: 4.78/5.00
Emma: 4.58/5.00

Customer Satisfaction:
Sleepsoul: 4.78/5.00
Emma: 4.58/5.00

Price:
Sleepsoul: £198.74 - £569.00
Emma: £229.00 - £799.00


Based on aggregated reviews and performance scoring, we would recommend Sleepsoul in this face off!


Becky
Compares

Sleepsoul Owner Satisfaction

Satisfaction looks to be fairly high with the SleepSoul range, although there are a few exceptions in the lower priced open coil quadrant where they do not perform quite as well as some customers have hoped. The mid and upper tier both perform well however, with pocket spring units shifting large volumes and considerable positive reviews.

Customer reviews are overall positive with people impressed about the price to performance ratio offered through this new bed in a box offering.

Sleepsoul Supportiveness

Supportiveness is at the forefront of SleepSoul design, with pocket spring support structure taking centre position in the lineup and offering a great variety of tensions ranging from medium to firm in their more popular offerings. The open coil variants perform less well however, do feature at a price point making them a great option for those on a budget,

The support layer in much of the range is able to be compacted and rolled, giving you a tighter package come delivery that saves on logistical and delivery costs that can be passed on to you.

Sleepsoul Durability

Durability is a concern that many customers have when it comes to the SleepSoul range and one that cannot be immediately addressed. See, there are no long-standing durability tests because there are no long-standing customers on account of the brand being so very new. As such we just don’t know just how well these mattresses will perform in the years to come.

To offset this concern, SleepSoul has developed a 5-10 year warranty (depending on model) to accompany the purchase of mattresses in the range. This warranty should go a considerable way to alleviating many of the concerns shared by the community and will help establish SleepSoul as a leader in the industry.

Sleepsoul Best Offers

We've managed to find the following top deals from across the web on Sleepsoul mattresses.

Emma Owner Satisfaction

Emma Sleep’s entire business model is focussed toward consumer satisfaction. Key parts of their marketing strategy comes from word of mouth and statistics show that people buy from people. What makes Emma stand out from the crowd is an interesting shift in consumer buying behaviour. Previously, if you bought a mattress and didn’t enjoy it, you were out of luck, not so with the rise of Emma. Now, if you don’t like your mattress you can simply arrange a return and get a full refund within the first 100 days. This shift has proved extremely positive for customers and has increased satisfaction in the lineup.

To date, Emma has amassed an impressive 22,000+ reviews on Trustpilot, a fantastic display given the company's fairly new tenure in the industry.

Emma Supportiveness

Firmness is a very subjective thing which proves a particularly tough nut to crack when you are producing one mattress to suit all people. So much so that Emma has prototyped and tested numerous models previous to going to market in order to get that mix just right. The result? Right now Emma has two mattresses, a medium tension and a medium firm tension. Medium is a great supportive rating as it gives the user enough body contouring and support in the back and neck while giving enough softness and compression to accommodate those who sleep on their side or are of a lower BMI. It really is considered the one-size-fits-all approach and it’s one that suits many who purchase an Emma mattress, just take a look at the thousands of reviews to date.

Emma Durability

With the mid-range price point of Emma products, it’s important for shoppers that the bed lasts for a number of years. Generally we find companies consistently trying to cut costs at the expense of durability. Fortunately Emma already has a unique business model as the mattresses follow the rolled and bed-in-a-box model that allows savings through logistics and delivery meaning Emma can spend more on materials while still finding profit. The result of this means you get a mattress that is affordable and of higher quality than competing brands which, as a result of the quality increase, is more durable and lasts longer as a result. It’s a win for everyone.

Emma Best Offers

We've managed to find the following top deals from across the web on Emma mattresses.

Sleepsoul Most Useful Customer Reviews

5 Heather

This is a really comfortable, good quality mattress. When it arrived (in an amazingly small box), the mattress was well wrapped up in plastic and there was a little tool to slice the plastic open without slicing the mattress, plus instructions for the mattress. It was simple and straightforward and the mattress was ready to sleep on in just an hour or so. There was no obvious chemical smell, just a slight whiff if I put my nose right on it as soon as it came out of the wrapping. I haven't been bothered by any smell when sleeping on it. I bought it as an urgent need because the old one was giving me back pain. After two nights on this mattress, the pain was gone and i've had a couple of weeks of very comfortable nights with much better sleep so far. The only thing i'm not so pleased with is the edges squish down when you sit on them. I guess they have to in order to fit inside the small box but I prefer the edge of a mattress to keep its shape when I sit on it. It's not a major problem as I sleep alone but if I shared it and had to sleep near the edge, i'd feel as if I was going to roll out of bed. I'd want a king size if I was to share it. I will also get a mattress topper just to increase the comfort factor even more (and to fulfil the conditions of the guarantee). Overall, I am very happy with this mattress, it's great to feel comfortable and well supported. With the discount, it's amazing quality for the price. So glad I bought it; my back thanks me every morning.

5 Wayne O'sullivan

Easy to manoeuvre on delivery being vacuum packed and boxed. Ordered two mattresses for children moving from cot beds to single beds. Had them out of the packaging for about 6/7 hours before first use which seemed ample. Both kids slept well and said they were comfortable to sleep on. We lay on them after unpacking and they were very comfortable and stable. They feel like they offer the support from the traditional pocket sprung aspect but have the extra comfort with the thin memory foam top without being too thick to get that sinking feeling when youre on thicker foam. Based on experience so far would definitely recommend them for the price. We were hesitant as wanted good mattresses for our children so were originally thinking of going for one of the more major brands. So glad we didnt though, we went based on the amount of such good reviews and these have offered such good value

4 Graham

Based on the product description and reviews I was expecting a softer mattress than I got. It does have a softness as you sit or initially lie on the mattress, but it soon gives way to a more solid firmer feel, which while supportive isn't quite the sleep on clouds feeling I was expecting. It is a supportive and comfortable mattress and excellent value for money. I don't feel the springs under me as I sleep though you can feel them along the side edging, this mattress does not have reinforced edge foam along it, which I wasn't expecting anyway. When you're laying down the feeling is more medium to medium firm to my 12 stone body anyway. I've decided to keep it and I would recommend it overall. For the price paid I think you can do alot worse. Time will tell how it holds up.

5 Justin Cooper

I bought 2 of these for a 16 year old and a 19 year old and they love them, I normally only buy silent night but the reviews were great so I risked it. I thought there cheap enough to try, well the risk paid off. You won't find better for that price range. Infact you can probably spend double on a silent night and it will still be inferior. I've just ordered a third for my 5 year old his mattress doesn't really need changing but for that price I thought i'd upgrade the little one as well. I hope that sleepsoul keep doing a great job and making top quality affordable mattresses because they're great and i'll be picking a king size up for the wife and myself when ours needs replacing.

5 Steph

Absolutely brilliant mattress. I was really worried about not being able to test it due to ordering it online rather than in a store but was reassured by the trial period offered. I've struggled with neck and back problems for years since my memory foam developed a large dip and this mattress has fixed all of that. It manages to be firm enough to provide support but soft enough to feel cosy. It's the best one I've ever bought and highly recommended it to other super fussy people like myself!!! It is VERY HEAVY so you'll need help turning it at the 6month rotation mark, then again I weigh 120lb and managed to unroll it upside down (!!!) so you might be ok!

Emma Most Useful Customer Reviews

5 Verified Buyer

After purchase and having a nightmare with a different boxed mattress from a very well-known brand, I was really sceptical about all the positive reviews for this but really wanted to see if they were all the same.
I need not have feared. This is simply brilliant.
Excellent delivery from 2 John Lewis drivers who both wore masks and asked me to keep my lounge door closed. They called to say they were on their way so I had everything ready.
Yes the mattress needed airing for a few hours and what u found was that if you remove the top cover this helps the foam breathe. I washed the cover twice straight after each other and left the mattress overght with the window wide open in the bedroom.
The results were that within a few days the smell had completely gone and nothing was lingering. Yes put your nose to it and you could still smell bits but nothing like the other I had which smelt toxic.
The comfort is fantastic. If you sit on it you sink, especially perched on the edge but once laid flat on it your body is well supported with no bottom sag in the middle that I had from the previous one.
A few months in and I have to say this is the best mattress I have ever had. No dips, easy to change due to handles close to the 4 corners and very light.
The zipped top is great for removing and washing if needed.
John Lewis you have restored my faith in boxed mattresses after a terrible experience with another brand.
Stick with this one and you wont go wrong.
I use 2 firm down pillows with it and due to the softness of the mattress they have eased more giving a medium to firm response. With my previous mattress these pillows were far too hard so you may need to play with some pillows as they will feel different.

5 Verified Buyer

I am soooooo glad that I bought this just before the Black Friday when it came back into stock. This bed is so comfortable! I have never had a memory foam mattress, only a mattress with springs. It sound strange but I cant believe how quiet it is! When my boyfriend moves around, I cant hear or feel anything! The mattress is currently on the floor as my new bed frame has not arrived yet and its still very comfortable. Its not too firm. I would definitely say its medium. I am thinking about getting the firm topper which is free. But will decide once frame arrives. The mattress is a lot lighter than my previous mattress which makes changing the sheet easier. And the delivery service was excellent. I received a text message with my 4 hour time slot. And it arrived exactly at the beginning of the slot. I was running late and the driver called me and waited for me. He even took it up two flights of steep stairs. All the Way to my flat. There is a slight chemical smell. Its been two weeks and sometimes I do get a hint of it under the sheets. But I wouldnt say its terrible or very noticeable. And would probably disappear faster if I aired the mattress out a bit. There are only two downsides for me. Number one, the handles on the side arent very strong. Number two, I never want to get out of bed in the morning, so Im nearly late for work every day!

5 Verified Buyer

We had been waiting to get a new mattress from before lockdown, but wanted to go to the storeroom of a well known manufacturer but hadnt found the time. After some research and reading reviews decided to take a chance on this mattress rather than just keep waiting for said showroom to re-open, and are we glad we did. This mattress is wonderfully comfortable and a fraction of the price we were considering spending on the other mattress. With the price, the option to return if not happy and the 10 year guarantee you really cannot go wrong with this mattress. It is also considerably lighter than the one we were considering - a consideration as you get older, particularly in these strange times when you might only get something delivered to the door. My wife is sensitive to temperature at night and we have slept (or tried to sleep) on mattresses that seem to generate heat, and this was a concern with a mattress that included memory foam, but there has been no issue from that perspective. Others have commented on the smell of the mattress, but having left the mattress to "settle" and air for 24 hours, we didnt find this to be an issue. All in all delighted with this purchase and would recommend to others - so much so that we bought a second for the guest bedroom.

5 Verified Buyer

I was a little dubious at the beginning about this product because of reviews online and had to think before I purchased it but after a week I decided to just buy it as it comes with a sleep trial so its risk free (200 night trial)
The mattress is top quality, was surprised at how easy it is to unpack and get ready on the bed. After about 3-4 hours it was in its full size and ready to sleep. The best thing to do is leave the window opened so room is well ventilated as it has a new sort of smell at the beginning, I would say this lasts about 48 hours but can be longer.
The easiest way to allow this mattress to expand is to remove the top cover and let it breathe (tip that Emma gave me when I emailed them). The first time I used it I felt so weird sleeping on it (in a good way), it was so comfortable! It just goes to show how bad an old mattress is. I find it a little soft for me however you can receive a comfort layer (request these and Emma will send it free of charge) which can improve it and make it firmer and also add 14 days to the trial!
Has it made a difference to my sleep? Yes!
Would I recommend it? Yes!
Would I buy another? Yes!
Do I want to get out of bed in the morning? No

5 Verified Buyer

This is a fantastic mattress and extremely comfortable. Having bought a different out of the box mattress that seems to be on the TV all the time, I was really apprehensive about getting another as the first one was great for the first few months but then sagged in the middle and the springs became faulty. John Lewis were brilliant however and refunded me.
So onto this one - delivery was fantastic as always and contactless as I stayed downstairs.
The mattress is easy to turn around due to the 4 handles - 2 on each side which is a bonus. The quality is outstanding and the top cover is easy to remove and wash.
There was a slight smell for a couple of weeks but I regularly removed the cover to air the foam for a few hours and washed the cover so it smelt of my washing powder. This has now completely gone.
The firmness did take a while to get used to. I had a cheap firm mattress from a famous swedish store so this felt soft but after a few nights sleep, this wasnt an issue. I now sleep soundly.
Really pleased with this and with the 200 day trial and no quibble return - I feel very assured that this could finally be the one for me.
Highly recommended.