Let me begin by saying I had an amazing mattress purchased from dreams back in 2005. However that was some serious good quality as it lasted 14 years!! I only found out in 2018 that one had to replace their mattress every 8 years, so I really passed that time limit. I put all my faith in dreams after having failed from another website online where I just had to send it back and opt for this dreams one having tested it out at the shop with their new innovated technology system. But I now had no mattress It was a long wait of 5 weeks (seemed long when you don't have a matrress, but is standard delivery times), and I had to remind myself this was my situaton when I first bought my mattress. I took it back to basics, deciding not to have the hump, as so many don't even have a roof over their heads so lets be humble now..My previous mattress was all fine, until recently for 5 months straight, I had a sore waist, physio referral but nothing was working, and I never have pain for that long. My lower waist pains usually last a couple of weeks if that. I started to get scared and all I wanted to do was help to relieve the problem. I have been a full time carer to my son for many years which has clearly taken a strain on my body as he needs 24/7 care where a lot of manual handling is involved, which was now taking its toll on me. I begun to wake up really stiff, and so sore, that chucking out my old mattress before this one from dreams arrived, was the correct thing to do. I slept on my leather sofa(where the home rule is "do not!" But i broke the rule lol) . It was comfy! But still didn't feel quite right, so I tried the floor, and lo and behold, after sleeping on the floor for a couple of weeks, waist pain gone! One of my son's nurses many years ago did suggest, but I never took her on. Funny what desperate measures can do to you, lol. Then arrived the bed January 2020. It didn't feel as lush as in the shop initially, so I started googling like mad, and soon enough learnt that was normal and to give it time for your body to adjust, especially if you were sleeping on the wrong mattress for a number of years anyways! Day 1 pins and needles. But day 2 and three, now on week 2 and a bit, PERFECTION! I'm now screw face when it's time to get up in the morning because i donlt wanna get out! It's that cosy omggg!! It's like an outer body experience lol. Worth every penny. I did a lot of research when looking for a mattress. I wanted pocket sprung, but learnt that wasn't for me anymore. The one I had which lasted 15 years was pocket sprung but my body had obviously changed within the 14 years of having my old mattress, as up until that point I would still rate it and still hold onto it f i could as condition was still perfect. I was sad to see it go. Then I got an orphopeadic medium firm one online and worst decision, YUK! sent back! But by then I got rid of mines, hence being mattressless LOL! It was worth the wait. I was estatic when learnt I could get pocket sprung, which I longed for, but with memory foam as well, best of both worlds, 2 in 1! The memory foam would help my waist. I can confidently say that my physio, ridding the old mattress, and getting one to accommodate my needs has rid my back pain immediately. No more waking up stiff! No more sore waist. Just a heavenly nights sleep! I wouldn't expect anything less from dreams, and i will go to them again and again. They will see me again in the next 10 years! HA! Thank you dreams!